Lerners LLP

•Resolving building/facility issues through daily office inspection of premise to ensure good repair with assistance from building management and vendors 
•Maintain tidiness of kitchens, serveries and satellite rooms and stock with refreshments/supplies 
•Set up boardrooms for meetings or events 
•Front Desk relief
•Mailroom Assistant
•Assisting with opening up Real Estate files - open and prepare physical files for sales, mortgages and purchases

Facilities and Boardroom Coordinator 

Toronto Transit Commission (TTC)

• CSR or CSR team lead providing updates to customers on closures, events, construction and upgrades.  

•Offer my knowledge on the transit system, give directions to city attractions.

• CSR team lead, rotated my colleagues during shifts or for breaks in and outside TTC stations or locations to provide customer service, .ie. direction assistance or emergency assistance. 

• Provided coaching to new employees.

•Trained/act accordingly in emergency situations.

 •Attentive listener with patience.

(Contract with Great Connections - March 2017 to June 2019; Manpower Group - June 2019 to May 2022.)

Customer Service Representative

ASP Incorporated

•Assisting parents, students, adults and seniors with safely crossing a street intersection using a stop sign and whistle 
•strong communication and decision making skills
•abiding by health and safety procedures during scheduled daytime shifts

Crossing Guard

Robert Half

(Contract clientele work for Canadian Tire Corporation, Sherbourne Health Centre, E.T.F.O., Intact Insurance, Sporting Life, Humber College and Aecon Utilities)	

Job titles: Exam Invigilator, Mailroom Assistant, Shipping/Receiving Clerk, Facilities Assistant

•	Sorted incoming, interoffice mail as part of a mail run 2 times a day
•	Served as invigilator during examinations 
•	Distributed mail by department to an office staff of over 150+ people 
•	Prepared outgoing depot bags for distribution office pickups 
•	Performed other mailroom related tasks, i.e. run postage machine for outgoing mail
•      Set up and maintained workspace/meeting rooms including audio visual equipment
•	Processed mail and packages using Neopost Canada, Canada Post, Fed Ex and QMS messenger
•	Distributed incoming mail and faxes to an office support staff of over 40+ people 
•	Responsible for meeting room setups and ordering supplies, i.e. Staples
•	Distributed moving bins, assisted with office moves and set up furniture  
•	Assisted billing clerk with the verification of monthly vendor invoicing 
•	Created waybills for documents and packages for pickup by courier 
•	Sorted client insurance policy information by branch and region placing them in broker slots and sent out using ICS courier
•	Processed daily credit and cash transactions for deposit to Sherbourne Health cafe business bank account

Office Support Assistant

tonight Newspaper 

Digitally edited photo images for online version of tonight Newspaper

Photo Editor

J&A Media Services

•	Edited news summary copy obtained from radio and television outlets where relevant client requirements are identified
•	Delivered news summary copy to clients for end of the day deadline by electronic transfer 
•	Researched media sources to establish the facts on a news summary 
•	Resolved customer service inquiries by telephone and email on business accounts 
•	Front Desk relief, welcomed clients or vendors upon office entry 
•	Trained new hires on news summary procedures

Experienced in using Unix operating system, FP Infomart, Command News and Closed Captioning.

Clients include: TTC, Veteran Affairs Canada,  Ontario Ministry of the Attorney General, Ministry of Health Ontario, Transport Canada.

Media Monitor

Voxdata

•	Provided second party customer service for clients of Bell Canada and TD Bank

Self Employed

• Prepared proposals and presentations for clients 
• Developed designs based on client requirements

Graphic Designer

Numeris

Formerly BBM Canada 

•Reviewed data for verification purposes
•Ensured mail is opened, scanned and date stamped and sorted by category for distribution
•Processed cash from incoming survey participant mail
•Packed radio/TV diaries in command boxes by region following survey completion
•Documented onsite and offsite diary storage inventory to spreadsheet

Conversion Research Clerk/Mail Clerk

BBM Canada 

•	Reviewed data for verification purposes
•	Ensured mail is opened, scanned, date stamped and sorted by category for distribution
•	Processed cash & cheques from incoming survey participant mail
•	Scanned documents and packages for courier pickup
•	Delivered office services support for a staff of 60+ people
•	Called back previously enumerated respondents to verify survey information 
•	Served as Health & Safety Representative: gave colleagues updates on protocol changes 
•	Packed radio/TV diaries in command boxes by region following survey completion
•	Documented onsite and offsite diary storage inventory to spreadsheet

I am a team-oriented individual who is expanding his personal growth through interactions, daily tasks, independent and group learning.

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