ADP Workforce Now Comprehensive Services is a powerful HR partnership built on three key pillars —best practices, proven technology, and on-demand experts:

1. HR Best practices: talent acquisition, career progression, engagement, performance management, rewards, and recognition.

2. Proven technology: leading-edge technology to help organizations minimize upfront IT investments and effectively manage overall costs of administering multiple HR functions. All systems work together to support compliance needs and processes.

3. On-demand expertise: a dedicated ADP relationship manager with a team of experienced professionals is assigned to each client

Business Process Outsourcing Specialist - Major Accounts

• Attained 126% of fiscal 2022 target and contributed to overall company growth and success
• Nurtured referrals within a specific territory of RBC teams, resulting in a 15% increase in referral conversion rates and associate satisfaction
• Led the National Partnership with KPMG, driving successful onboarding of new business and ensuring partnership success, resulting in a 30% increase in partnership revenue and satisfaction
• Implemented a sales strategy targeting key decision makers and business owners, resulting in a 15% revenue growth within the small and mid-market account segment

District Manager - Small Business

Alida

• Achieved 103% attainment in Q3, building a monthly pipeline of $400,000, resulting in consistent revenue growth and exceeding quarterly targets
• Tested and iterated prospecting strategy, resulting in a 20% increase in qualified sales opportunities and streamlined sales processes
• Collaborated with Account Executives on account mapping and strategy, increasing account penetration and revenue generation
• Set meetings through outbound dialing, emailing, and social selling, increasing meeting conversion rates and customer engagement

Business Development Associate - Enterprise

TradeGecko

• Consistently exceeded monthly quota with an average of 96.5% attainment, achieving top BDR in the company six times and 105% in Q2, contributing to consistent revenue growth and recognition
• Assisted new trial signups with pointed discovery, product demos, and Q&A, resulting in a 30% increase in trial-to-customer conversion rates and customer satisfaction 
• Articulated TradeGecko’s value proposition to decision-makers across multiple industries, contributing to a 20% increase in client acquisition and revenue growth

Business Development Representative - SMB

Innov8 Hospitality

• Demonstrated strong leadership as a supervisor, overseeing coworkers to ensure timely completion of tasks and adherence to high standards for all side duties
• Served as the primary point of contact for the Health & Safety Committee, diligently ensuring compliance with all policies and procedures, and fostering a safe and secure work environment
• Achieved consistent placement in the top 10% of revenue generators, showcasing exceptional performance and contribution to the organization's financial success

Supervisor

Tawse Winery

• Provided comprehensive product and brand knowledge to customers, along with valuable tourist information about Ontario, enhancing their overall experience and satisfaction
• Maintained meticulous inventory control protocols, ensuring accurate tracking and consistent availability of all wines in stock
• Employed sales techniques to assess customers' needs, goals, and level of interest, effectively guiding them through the purchasing process and successfully closing sales

Sales Representative

Hopgoods Foodliner

• Managed daily sales records, voids, and guest check averages while overseeing bi-weekly payroll processing, ensuring accuracy and efficiency in financial operations
• Acted as a key liaison for private dining inquiries, collaborating with chefs to design tailored menus that meet guest restrictions while estimating food costs and projecting profits
• Upheld a captivating ambiance within the dining establishment by meticulously overseeing lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement, while also ensuring impeccable food presentation and service standards were consistently met

Manager

Mercatto Hospitality

•Managed weekly wine orders and bi-weekly inventory processes, ensuring sales consistency and accurate stock levels, promptly addressing any discrepancies between inventory and invoices
•Played a pivotal role in recruitment and training efforts, fostering a culture of continuous learning by facilitating ongoing training sessions focused on wine knowledge. Implemented a weekly staff-led wine tutorial to cultivate a culture of perpetual learning among team members
•Spearheaded the organization and execution of private and special events, including weddings, overseeing menu development, and expertly curating wine pairings tailored to each event's unique requirements
•Created and managed weekly staff schedules while adhering to budgetary constraints, optimizing labor allocation and operational efficiency

In my role as Bar Supervisor, I upheld meticulous standards for cleanliness and stocking to ensure the bar consistently met our high standards. I played a key role in innovating our beverage offerings by collaborating on creating and pricing new cocktails. Additionally, I actively participated in bi-weekly wine inventory tasks, alongside fulfilling daily bartending responsibilities as needed.

Bartender/Supervisor

Offering a full suite of HCM solutions to help your business stay competitive | Sommelier 🍷

Results-driven professional with five years of experience in sales, business development, and strategic partnerships. Proven track record exceeding sales quotas and building strategic partnerships. Adept at lead generation, relationship building, and innovative thinking. Accomplished in generating significant pipeline revenue, driving successful sales strategies, and adapting to evolving market dynamics. Demonstrates flexibility, negotiation skills, critical thinking, and market intelligence to consistently achieve target goals. When I'm not at work you can find me taking long, luxurious walks around downtown Toronto, trying to find the best carrot cake (edit: I think I found it but I'll always take recommendations!).

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