MJ Freeway

Primary point of contact for government regulatory bodies and dispensary accounts for state seed-to-sale tracking system software management and premium product offerings in those states.

Manage key  accounts comprising ~50% of overall company MRR to ensure customer success and optimize revenue.

Responsible for project P&L as well as stakeholder management, change management, vendor management, risk mitigation, and internal strategy improvement for high-priority contracts.

Externally and internally accountable for product support metrics and internal process improvement using Agile Project Management to improve NPS and other KPI’s to meet SLA’s.

Perform quality control on projects throughout development and work with Product Manager to maintain company standards.

Strategic Account Manager - Government Regulatory Services

Primary point of contact for government regulatory bodies in the states of UT and PA for state seed-to-sale tracking system software management.

Responsible for project P&L as well as stakeholder management, change management, vendor management, risk mitigation, and internal strategy improvement for high-priority contracts.

Accountable for product support metrics and internal process improvement using Agile Project Management to improve NPS and other KPI’s to meet SLA’s.

Perform quality control on projects throughout development and work with Product Manager to maintain company standards.

Project Manager - Government Regulatory Services

TRI-SEN Systems Corporation

Manage all custom-built compressor control projects for power plants and refineries in the United States and surrounding regions including Central and South America as well as occasional projects in Europe and Africa.

Accountable for all aspects of scope and budget management for US projects including resource allocation, Management of Change, KPIs, P&L, and deliverables for up to 17 simultaneous projects with a 9 figure total value.

Full project lifecycle management with 7 indirect reports and 1 direct report including hardware and software engineering teams.

Project Manager

TechnipFMC

Directed international initiatives, with accountability for requirements gathering, scope development, budget administration, WBS, KPIs, and project deliverables.

The scope of my work included the oversight of service operations throughout the Ivory Coast, as well as projects in Equatorial Guinea and Israel representing $15M in annual revenue.

For each project, maintained accountability for financial forecasts, P&L, and customer management.

Effectively managed logistics and project coordination to meet the unique needs of customers, orchestrating the movement of all required personnel and equipment while engaging with client representatives to provide logistics and operational support.

Worked closely with colleagues across multiple inter-company departments to meet project goals while maintaining compliance with HSE guidelines.

Assumed a lead role ensuring the timely follow-up of actionable items supporting multiple concurrent projects across business units; investigated incidents impacting delivery timing and safety using root cause analysis.

Project Coordinator

FMC Technologies

In this position, I supported large-scale deepwater projects by installing and servicing subsea drilling equipment, submitting daily activity reports to project stakeholders.

 

I led teams of onshore and offshore personnel dedicated to troubleshooting issues with subsea drilling equipment.  I led root cause analysis of nonconforming conditions.

 

At each site, I coordinated and led toolbox talks, JSAs, and secured necessary permits. I also led inventory control for tooling and spares.

 

Key projects included the installation and commissioning of subsea drilling systems equipment in the US Gulf of Mexico and French Guiana in water depths of up to 9,553ft.

Subsea Service Technician

Here, I managed surface wellhead inventory at an FMC facility producing $5M in monthly revenue, inspecting and preparing equipment for upcoming jobs.  For equipment needing repair, I worked with the Workshop Supervisor to prioritize maintenance based on upcoming jobs.

 

I used SAP to manage inventory, MIGO, Stock Transfer Order, MMBE, MDO4 transactions, and Sales Orders.

 

I developed forecasts of spares and consumables required for upcoming projects in order to guide procurement decisions.

Material Specialist

I was hired to install and service company equipment at client sites, including investigations of damaged equipment.

 

Equipment serviced in this role included the FMC Conventional Wellhead System, FMC DTO Wellhead System, and PBMO, IS, and VR Lubricators.

 

I managed a rig crew focused on minimizing downtime in operations, as well as third party contractors.

Surface Service Technician

Results-driven and motivated Strategic Account and Project Manager with extensive experience with global leaders in software and energy, achieving milestones on time and within budget while improving customer success and satisfaction. Proven ability to excel and reduce churn in complex environments.

Applies strong attention to detail and efficient multi-tasking abilities to excel in time-critical environments, meeting all standards for quality and productivity in initiatives centered on customer success, project management, logistics, and communication in large, matrix organizations.

Skilled in mentoring cross-functional teams to build and reinforce core customer success, project, and program management competencies.

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