Starbucks

 Setting goals for the work group, developing organizational capability, and modeling how we work together:
 Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team.
 Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service.
 Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meetoperational and organizational objectives.
 Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
 Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations.

General Manager

Kays Kitchen

Job description

📌To treat all staff, customers and service staff with respect. 
📌To help direct cleaning of kitchen and dining areas to maintain sanitation standards, and keep appropriate records.  
📌To monitor actions of staff and customers to ensure that health and safety standards and liquor regulations are obeyed.  
📌To inform The Area Manager of any maintenance/repair of equipment or any other services needed.  
📌To monitor work hours for counter staff and monitor kitchen staff hours when duty manager.  
📌To evaluate and maintain health and safety practices against standards. 
📌To organize, plan, and prioritize all daily activities for efficient running of the restaurant when manager on duty.  
📌To resolve customer complaints about food quality or service when manager on duty. 
📌To help make decisions and solve problems concerning menu items and staff.  
📌To ensure that all food presented to customers is prepared with the freshest ingredients and the finest flavor
📌To inspect equipment and food deliveries and make sure the best quality for operation of the restaurant. 
📌To help monitor and oversee purchases, menu items, staff, and payroll.

General manager

Avoca Ireland

Job description;
📌Direct and be in charge for all coffee area in the Food All.
📌Supervise the assembly of food plates and ensure that they conform to the health and safety standards of the company
📌Ensure that each employee follows food safety regulations and procedures
📌Handle shift schedules for food service workers and assign them tasks on a daily basis
📌Make sure that appropriate staff is available at all times in order to meet food service demands
📌Ensure that food items are stored in a safe place and any expired or near expiry items are dealt with according to company regulations
📌Check newly delivered products for quality and quantity
📌Assume responsibility for cash at designated shifts
📌Ensure appropriate cleaning and maintenance of food preparation areas and equipment

Food All Supervisor, Avoca food market

Costa Coffee at Petrogas Ireland Ltd (t/a Applegreen)

📌Initiative in managing the overall operation of the store
📌Managing and coaching the staff, 
📌Making decisions on development,
📌Recruitment and deploying staff. 
📌Ensure customer satisfaction and product quality,
📌Managing the stores financial performance 
📌Managing health, safety and security within the store.
📌Monitors all cash handling and cash register functions to ensure accuracy and consistency.
📌Regularly keeps in contact with the Operations Manager to ensure discretion in accessing internal functions to ensure accuracy and consistency for all areas.
📌Contributes towards store profitability by seeking opportunities to increase sales and control costs.
📌Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns

Store Manager

Applegreen PLC

📌Ensure the Store brand standards and other key performance indicators are met under the direction of the Food Services Coordinator.
 📌Supervise the store casual staff and motivate staff to increase sales and ensure efficiency.
📌Undertake product ordering and to operate stock control system ensuring stockholding levels are managed in line with business levels.  To assist with monthly stock-take and to ensure effective stock rotation.
📌To adhere to financial policies and procedures and ensure cashing up procedures are followed.
📌To ensure the cleanliness, safety and food hygiene of ‘Costa Coffee’ and equipment.
📌To keep all records up to date and accurate wastage, fridge temperatures, cleaning schedules.
📌To ensure Health & Safety of staff & visitors is maintained.  To carry out safety checks within the department on a regular basis

Supervisor

Butlers Chocolates

Barista and selling Assistant

Barista and Store coffee Master

Olive tree in Clery`s department store

Waiter

Il ladro restaurant

Over 15 years Experienced Restaurant and Cafe Management with a demonstrated history of working in the food & beverages industry. Skilled in Catering, Business Planning, Leadership,Operations Management, Hospitality Industry, and Event Management. Strong sales professional with a Bachelor's Degree focused in Hospitality Management from Dublin Institute of Technology.

My passion for the hospitality sector is equally matched by my experience in it, and I am confident that I can help your company meet any challenges it faces in the future. I am presently employed as a Manager with Costa Coffee Applegreen Company where I have gained a reputation not only for my impressive work rate and integrity but also for my potential skills. The attached resume will provide a more complete overview of my accomplishments. However what it may not show is that I am a self-motivated individual, who is able to perform well under pressure & who can bring to the table solid capabilities in areas such as hospitality management & bar management.

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