Qualtrics

Customer experience, Employee Experience, Market Research

Head of Solution Engineering, North EMEA

EMEA Enterprise sales team startup. 
Building the enterprise SE team in UKI & wider EMEA market.

Senior Principal, UKI

Clarabridge

EMEA sales team startup. 2nd employee on the ground to kick start & scale operations
Senior Consultant in the unstructured data analysis domain. Extensive experience of designing, piloting & launching text analysis, customer experience & social media programs for leading telecom, banking & retail players.
Subject matter expertise in enabling Complaints & Root Cause teams to develop & implement unstructured data analysis in retail/personal banking domains. Worked with most of the top UK banks in the complaints & customer feedback analysis from a root cause, operational & regulatory perspective.
Enabled big UK retail clients to launch multi-touchpoint unstructured customer feedback analysis & reporting.
Advising enterprises on launching or improving their customer experience management programs. Enabling early adopters to expand their CEM initiatives through scalable text analytic solutions based on multiple customer touch point monitoring, actionable insights driven feedback analysis & customer engagement programs. Customer journey mapping & social media analytics consulting.
Set up the EMEA pre-sales practice in London as part of the start-up team & successfully enabled the sales team to record exponential sales year on year. Led the EMEA solutions consulting team with focus on developing European specific re-usable demos, case studies, sales training & multi language resources.

Lead Consultant/Team Lead

Technology World Company

Managing consultant for BI projects. Managed & led teams of technical analysts & business consultants.
Strategic consultant on sales forecasting, business plans development & enterprise wide budgeting & long term planning. Techno-Functional consultant with proven expertise in business analysis, requirements gathering, planning & budgeting design, development & support for top names in the energy sector including fortune 500 clients. Led multi million EPM-BI projects in the energy, retail & financial sectors in Middle East.

EPM BI Consultant/Project Manager

Satyam Computers

Techno-Functional Consultant in the Planning & Budgeting Domain.  Managed & led teams of technical analysts & business consultants.
Project Manager
Technologies: IBM Cognos Planning, IBM Cognos BI, Hyperion Planning.

Project lead/ IBM Cognos consultant for a Forecasting & Reporting implementation project for one of the largest conglomerates in the world.

Planning & BI Consultant/Project Manager

UTI MF

Trainee

Consultative selling, Deal strategy, Solutions consulting, Enterprise SaaS, Customer Experience, Employee Experience, Market Research

Taplio

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