💥Ron Dutta's Linkedin Analytics

“You are not a drop in the ocean. You are the entire ocean in a drop” - Rumi. This profound quote translates to everything we need is already within us. My ability to rise to the demands of challenging circumstances in the Outsourcing business and going beyond expectations is proof of this and is one of my fiercest, intrinsic abilities. Being good at what you do is essential for a successful career. Loving what you do makes your work all the more satisfying. I am enthusiastic about the fast-changing world of Customer Experience, Customer Contact, and its effects on the Outsourcing industry and on people’s lives. "Your most unhappy customers are your greatest source of learning."- Bill Gates My philosophy is simple. Instead of interrupting what your customers want to engage with, BE what your customers want to engage with. For years, I have been sharpening my business development skills in the call center industry that not only personally contribute to my company’s success, but also foster a culture where my colleagues can perform at their best. ► LEADERSHIP HIGHLIGHTS ¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯ ★ Maintain strong relationships with a network of Contact Center Executives, Customer Experience Leaders to sustain a continuous flow of qualified leads and referrals. ★ Specializing in the Telecom/Utility/Direct Response/Retail/e-Commerce/Consumer Electronics/Gaming/Travel/Healthcare verticals helping executive leaders improve productivity, revenue, and innovation across their enterprises. Contact Info: ✉ [email protected] or ☎ 832-497-4800 Specialties: VIP Customer Service | Revenue Cycle Management | Customer Service | Call Center | New business development | Client relationship management | Sales Management | Contract negotiations | Account relationships | Sales pursuits | New logo | Multichannel | Nearshore | Offshore | Customer Experience | RPA | Collections | Retention | Live Chat | Lead Generation | Telemarketing | Inside Sales | Automation | B2B | CX | E-commerce | Retail | UX | UI | Digital Experience | Automation | Chatbots Together Swarm Scheme