Ronni S.'s Linkedin Analytics

With over a decade of diverse experience, I bring a wealth of skills and knowledge to the table. My career journey has been marked by continuous growth and progression, starting from humble beginnings in customer service and evolving into roles of increasing responsibility and leadership. As a subject matter expert (SME), I tackled complex challenges and handled escalations with finesse, honing my problem-solving skills and deepening my understanding of customer needs. Transitioning into a leadership role as a team lead, I took charge of product training initiatives and spearheaded quality audits, ensuring the highest standards were met. This experience paved the way for my promotion to department lead, where I gained invaluable experience in strategic planning, team management, and driving operational efficiency. Seeking new horizons, I ventured into roles such as an online tutor and executive assistant, where I further refined my communication, organizational, and multitasking abilities. While briefly trained in creating 360 virtual tours, I have yet to fully explore this area professionally. Now, as a Shift Manager/ HR Administrator, I bring together my diverse skill set and leadership experience to foster a positive workplace culture grounded in trust, accountability, and transparency. In this role, it is my responsibility to ensure that company policies and processes are met while collaborating closely with the HR team. I also work on various reports tailored to the needs of the departments I am assigned to, ensuring seamless operations and supporting the organization’s goals.