FLYDESK

Manage the complete sales cycle for inbound opportunities from beginning to end
Assist client with resolving technical issues from initial troubleshooting to escalating to internal teams 
Onboard new customers by facilitating demos and training around the product 
Monitoring customer engagement levels

Head of Sales and Customer Success

Ontop

Growth Strategist France

Faseya

Sales and Customer Service Executive 

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Surpassed growth targets and revenue projections by coordinating and planning product sales.
Increased sales revenues to $ 300 000 for services by leveraging effective negotiating skills.
Planned over annual events to strengthen brand initiatives and maximize outreach.
Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
Targeted new markets and increased sales 60% through proactive sales and negotiation techniques.
Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.

Sales Executive

Wa'ZA Park

Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Achieved perfect attendance record for 6 months consecutively.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Worked with teams in all departments to propose and implement marketing and communication strategies to maximize revenue opportunities (site occupancy rate, rate of return of activities...)
Collected and consider feedback and suggestions from clients to ensure they are satisfied and act promptly when necessary to resolve identified issues
Implemented Wa'ZA Park's digital communication strategy
Engaged with customers to effectively build rapport and lasting relationships.
Trained and developed sales team in company processes, product knowledge, customer service and selling techniques.

Sales & Marketing Supervisor

Bilingual (English and French) Sales and Customer Service Executive bringing more than 5 years of experience in account acquisition and relationship building to enhance a dynamic team. Accustomed to cultivating partnerships and growing profit channels. Self-motivated with proficiency in expanding network connections, introducing products and pricing models and developing pipeline and territory to drive revenue.

Taplio

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