Sense center

Psychological support for kids and emotional intelligence training.

Psychologist

Tide

• Consistently exceeding customer service KPIs, providing members with quality and timely response.
• Proactively offering suggestions to improve chat bot messages, as well as refining processes for better client experience.
• Taking part in various internal projects.
• Build strong relationships with customers through phone, chat and email.
• Troubleshooting, technical support.

Member support 

Merx Global

Actively cold-calling potential drivers through work funnels.
Went through the whole process of reviewing resumes, screening candidates, interviewing, verifications, and the employment offer.

Recruiter

Built and maintained courteous relationships with colleagues and customers through listening, understanding, and cooperation.
Successfully organized freight hauling in a fast-paced environment, completing contracts on time and within budget.
Used email, live chat, and phone.

Logistics Coordinator

ORD TRANS INC

Proactively signed short contracts for shipping freight across the United States.
Adhered to policies, monitored operations, and reported discrepancies to management for review.
Processed shipping orders, route materials, and bills of lading efficiently.
Independently handled various occurring situations like repairs, accidents, driver and customer requests, and more.

Dispatcher/Coordinator

Sitel

Skillfully resolved issues, responding to customers faster than the expected timeframes.
Established warm and friendly rapport whilst interacting with customers by phone, email, and live chat (using Zendesk).
Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.

Customer Service Specialist

My interests in human communication and mental health, let me understand people's needs and wants with empathy and care.

Courteous, growth-minded, and with a positive outlook, I can contribute to your team!

Taplio

Rosen Molnar's Linkedin Analytics

Rosen Molnar

Want to drive more opportunities from LinkedIn?

Taplio

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Rosen Molnar

Want to drive more opportunities from LinkedIn?

Rosen Molnar's Linkedin Analytics