Rocket Lab

Sr Atlassian Jira Administrator

Invitae

Owns strategy, vision, and planning for the Atlassian suite of products in support of mission-critical business operations
Works closely with the leadership, Agile PMO, and teams to design and implement new product functionality 
Planned and executed system consolidation projects resulting from heavy M&A activity
Leads offshore team of support engineers

Jira Team Lead

Vertex TechOps

Freelance Agile Coach, Atlassian Administrator, and Managed Services Lead

Independent Contractor

Isos Technology

Lead a team of consultants as part of a managed services engagement for an enterprise client with globally-distributed teams and a heavy engineering focus.
Served as the Jira Subject Matter Expert; advised client on Jira best practices, guidelines, and recommendations
Managed resources, budgeting, client relationship, and strategy
Oversaw a team of support engineers and developers

Managed Services Lead

Age of Learning, Inc. / ABCmouse.com

Member of a team responsible for corporate process development, production support, and the acquisition and management of enterprise software systems.
- Worked closely with stakeholders as well as the internal development team to determine requirements, gather & analyze data, and design solutions to meet business needs.
- Managed cross-functional teams during software implementations, system upgrades, and business process change rollouts.
- Acted as an interface between business units, technology teams and support teams.
- Led team building, department strategy, and status update sessions.

Project Manager, Operations

R.L. Bishop Construction, Inc.

Performed maintenance and repair work for commercial and residential properties. Assisted the owner with planning, scheduling, and execution of projects, and stepped in to oversee the crew and contractors as needed.

Crew Leader

LEAF Lifestyle, Inc.

Owned the day-to-day operations of a startup health and fitness studio, including facility and inventory management, accounting, marketing, and event organization.

Office Manager

Safeway

Managed the inventory and sales floor for a liquor department with a consistently high volume of sales.

Assistant Department Manager

Decade of experience solving business problems with Atlassian tools, as an employee, contractor, and consultant, across various industries.

All opinions are my own. 

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