TAL Australia

Technology Platform Owner (Group)

QBE Insurance

- Responsible for technologies close to the customer experience layer which included React and Angular applications, Web Analytics and Sitecore
- Established an effective self governing internal QBE Full Stack team (of 20 developers) within 2 years of joining 
- Established an effective QBE Web Analytics teams providing insights, thought leadership, dashboards and reports across 7 large flagship projects
- Ideation and enablement with QBE Ventures in regard to technology innovation, thought leadership and talent acquisition to support initiatives including Satellite data, IoT and Embedded Insurance Products using Micro Frontends
- Supported the Digital Marketing team to improve visibility of adoption, retention and sales
- Set direction and provided consultancy to QBE leadership team on “The Future Digital Insurer” in collaboration with Enterprise Architects in the U.K.
- Co-ordinated efforts with AUSPAC Enterprise Architecture and Digital Architects to ensure alignment with Digital Strategy, Capability Model, Application Portfolio and API Portfolio
- Assisted in the the establishment of the QBE React Atomic Design System (ADS) in collaboration with global UX and Design team and Head of Design System
- Established measurable improvements to our “Path to Production” in collaboration with our security and infra teams
- Co-ordinated the strategic adoption of Azure Cloud Services across programs and teams, with an initial focus on Azure Blob Storage in order to lower hosting costs
- Broke down silos of communication across 7 large programs of work in order to establish shared KPIs, improved morale and better customer validated outcomes
- Collaborated in the development of the QBE Design Builder Accelerator (DBA) and Journey Engine for rapid application development reducing operational and support costs by 30%
- Author of Frontend Engineering standards (include WCAG 2.1 Accessibility Standards) and Continuous Improvement methodologies for QBE (regionally and globally)

Head of Digital Technology

Macquarie Group

- The original authour of the Macquarie MAX platform, supporting the vision of a fully automated, self-service infrastructure provider, leveraging cutting edge Micro-frontend technology to accelerate automation and engineering in cloud and infrastructure adoption - the spiritual successor to Arturo.

- Joint leadership and mentoring of a talented cross functional team of highly skilled Polyglot developers and UXers with a background in DevOps, Scalable Architectures, Mobile/Web Development, Lean UX and Product development

- Solution Design and implementation of bespoke Micro Frontend 'Infra Platform' for React, Angular and Vue. Architected as an Event oriented, Framework Agnostic "Headless Micro Frontend"

- Infra Platform and "Design Thinking for Infra" methodology proudly presented by Infrastructure Team at YOW! 2019 Sydney

- Consulted in Product Development, Design Thinking, Design System Management, Modern Agile, Divergent Thinking and Innovation strategies

  - Process included Surveys, Persona Development, Storyboards, Customer Journey Mapping, Empathy Interviews, Thematic Analysis, Affinity Mapping, A/B Testing, Guerilla Testing etc.

- Established Design System Component Inventory and Backlog containing over 80 components (Primitives and Domain Specific)

- Co-ordinated with Product Owner and Tech Leads to prioritise and establish Product Roadmap

- Co-ordinated activities and solutions with Design System specialists across Macquarie Group and Macquarie Bank

- Established a culture of continuous improvement, low friction DevSecOps and sustained velocity

- Use of Evolutionary Architecture to isolate viable technology solutions and opportunities

- Established Design Thinking and Design Sprints methodologies in order to remove assumption from Product Development

- Conducted Bootcamps and training sessions in new Infra Platform, Design Thinking, Divergent Thinking and React development

Senior Web Architect

GBST

- Solution Design and implementation of bespoke Micro Frontend co-existence solution for Ember, React, Angular, Vue and Web Components. Endorsed by the Architecture Review Board and Decision Committee

- Authored a framework agnostic event bus to manage component communication within bespoke Micro Frontend

- Co-authored Feature Flag framework to support trunk based development using release toggles, experiment toggles and permission toggles (with isomorphic considerations)

- Applied Paced Layered Application Strategy to create Layer Independence for UI solutions

- Applied boundaries to manage complexity and scale using a Functional Core and Declarative Shell within an Immutable Architecture (avoiding Side Effects) using React, Rematch and Redux

- Recommended the use of 'in house' Agnostic Core, Advocate Shell for React development to encourage development of core 'portable' features in Vanilla JS

- Initiated the GBST Global Experience Language (GEL) and GBST Design System 

- Established a Design System component distribution model, governance and a Design Ops Team

- Conducted User Experience Research and representative Customer Testing of Products, via a Hypothesis Driven Design Process

- Conducted WCAG 2.0 Accessibility Audits

- Conducted Code Complexity Analysis, Code Reviews and Web Performance Reviews

- Acted as a Subject Matter Expert and Quality Gate in regard to Technical solutions, UX, Accessibility, Single Page Applications, Mobile (App and Web) and Innovation practices (including Divergent Thinking exercises and 6 Hats Thinking)

- Author of GBST Design System, Accessibility. JavaScript and React development standards

- Provided thought leadership in regard to Design Systems, Micro Frontends, Agile, Digital Strategy and Innovation

- Aligned activities within Enterprise Architecture, Product Management, Business Analysis, Development, Quality Assurance, Visual Design and UX teams

- Mentored cross functional and high performing Agile teams

Digital Architect

icare NSW

A Multi-disciplinary role spread across many teams (on shore and off shore). Sometimes requiring Design Systems Management, Web development, User Experience Design, Digital Architecture, Technical oversight, release management, platform development, digital product design, Quality Assurance and knowledge share of innovation practices.

•	Design and Development of icare Design System and Global Experience Language (GEL) with direct involvement of Customer team, UX team, Architecture, Designers and Technical Leads. Design System and GEL Technical Proposal and Governance approved by the icare Architecture Review Board (ARB) 
•	React, Webpack, Babel, ES6, Sass, JSX development stack for GEL
•	Assisted in the Web development of small icare Digital initiatives within Digital Team using jQuery, Vue.js, Node.js, Yarn, Webpack, Babel (ES6), Sass, PWA and AWS.
•	Authour of icare Accessibility and JavaScript development standards
•	Act as a Subject Matter Expert and Quality Gate in regard to Technical solutions, UX, Accessibility, SEO, Single Page Applications, Mobile (App and Web) and Innovation practices
•	Support Technical Project Managers in regard to initiatives and programs of work
•	Support Web Analytics professionals in regard to data collection and key Customer Metrics by providing bespoke vanilla JavaScript event tracking code for Google Tag Manager and other customer insight platforms
•	Manage and develop the icare Digital Team within an Agile process
•	Ensure the smooth delivery and maintenance of the new icare Website
Co-ordinate new Digital initiatives with the involvement of the Architecture Review Board (ARB), Change Advisory Board (CAB) and Security team
•	Co-ordinate onshore and offshore resources in regard to maintenance and support
•	Align initiatives with Customer and Brand Teams to improve Customer Centred approaches
•	Design and Development of QA process with lead developer to leverage Automated Testing and Continuous Delivery using Node.js and Selenium

Digital Experience Delivery Manager

Qantas

Technical Lead

A Multi-disciplinary role spread across many teams, products and services. Sometimes requiring User Experience Design, Front End Architecture, Technical oversight, delivery management, platform development, digital product design and innovation practices.

•	Advocate of Lean UX, Lean Startup, and Design Thinking practices (including Design Sprints)

•	Front End Architecture and development of bespoke re-usable Front End framework (Pattern Portfolio based) designed to provide a foundation for all new Digital Initiatives

•	Architecture and development of bespoke Design Grid Layout framework for React

•	Technical Leadership and development oversight (including risk assessment) of implementation approaches (backend and front end) including solution design and issue resolution

•	Accessibility Compliance workshops and training for development team (WCAG 2.0 WAI-ARIA)

•	Digital Strategy and Innovation Research covering Blockchains, Side chains, API Economies, Economy of Things, Cognitive Computing, Data Lakes and Multidimensional Marketing

•	Docker, Gulp, Webpack, NPM Build tools, React, JSX, Redux, Redux Thunk, ES6, Sass, Chai, Expect, Mocha, Enzyme, Ramda, Fetch, JSDom, 

•	Component Oriented development (via Pattern Portfolios, Living Style Guides)

•	Performance Metrics via Gulp Psi

•	Code Complexity Reports via Gulp Plato

•	Automated Integration Tests via Nightwatch.js

•	JSDoc supported

•	Code Quality and Collaboration managed through Git Pull Requests

•	Modern Agile Process (including Hypothesis Validation) supported by Jira and Confluence

GlassHat

My previous responsibilities included:

- User Experience Design

  - Requirements Analysis
  - Wireframing (low and high fidelity)
  - Customer Journey Mapping
  - Persona Development
  - Functional Specifications
  - Prototyping

- Delivery Management

  - Risk Management
  - Release Planning
  - Sprint Planning

- Product Owner (Interim)

  - Prioritise research activities for resident Data Scientist
  - Product Road Map Definition
  - Product and Feature Backlog (Customer Centric)
  - Interface between services and development

My Tech Lead responsibilities included the following:

- Manage technical solutions via strategic planning and tactical activities

- Drive solutions across development teams (primarily Development/Engineering, and Marketing Communications)

- Explore methodologies in improving existing products, services and increase profitability

- Co-ordinate product releases with the Product Owner, Engineering Team and relevant stakeholders

- Act as subject matter expert for appropriate product and technical related enquiries

- Develop and prototype (lead by example) innovative technical approaches and solutions

  - Live Linting (via IDE, not build) and Live Reload

  - Gulp, Bower, React, Backbone.js, Require.js, Mustache, Handlebars, Bootstrap

  - Component Based (via bespoke Backbone.js plugins)

  - AWS: S3, Cloudfront

  - Performance Metrics via Gulp Psi

  - Code Complexity Reports via Gulp Plato

  - Automated UI Testing via Dalek.js

  - Automated API end point testing via Runscope

  - JSDoc supported

  - Code Quality and Collaboration managed through Git Pull Requests

  - Git Flow Enabled

Product Owner and Technical Lead

Accenture

In this highly specialised role my work spanned many different teams supporting the efforts of very talented User Experience, Development and Test Teams at Accenture.

My personal mantras inspired by Six Sigma (note: applied without impact to innovation) are: 

- "Review, Approve, Improve and Innovate" (e.g. a Quality Gate Management Process)

- "Measure to Learn" (apply analytics)

- "Measure to Improve" (have a baseline to compare with) 

- "Make the invisible visible" (apply metrics and 'health checks' to expose potential hidden problems and opportunities)

My responsibilities included:

- Cross Functional Leadership providing direction, insight and solutions for multi-disciplinary teams

- Establishing clear objectives via a Shared Vocabulary and Consistent Approaches which resulted in improved quality and greater productivity

- Evangelising Kaizen / Continuous Improvement philosophies and pragmatic Software Quality over short term temporary solutions that aggregate Technical Debt

- Providing Architectural and Technical oversight for Omni-channel solutions (including Mobile) within a popular enterprise level eCommerce product

- Providing and validating technical solutions for mCommerce and eCommerce

- Providing Training, Knowledge Share, Mentoring and QA, in order to support UX, Development and Test teams (some offshore based)

- Acting as a Quality Gate

- Authoring of project specific Front End Development Standards 

- Establishing development methodologies, guidelines and standards

- Assisting with Front End Development (Lead by Example)

- Introducing Test Driven Development and in particular Behaviour Driven Development

- Creating a Cross Functional foundation for a Cross Platform Component Library and Modular Practices (via my own blend of Pattern Portfolios, Component Based Software Engineering and Kaizen)

Note: strict confidentiality prevents me from mentioning the high profile client or technology involved in this particular large scale project

Subject Matter Expert (SME)

Nice Agency

- Team Lead for the Sun (the UK’s best-selling newspaper) App for iOS and Android.

- iOS and Android OS Mobile Front End development

- HTML5, CSS3, Webkit Centric JavaScript

- Extensive use of CSS3 features (Webkit centric)

- Sophisticated Responsive Layout techniques via JavaScript

- MVC approach

- Object Oriented JavaScript (encapsulated via Module pattern and namespaces)

- JavaScript View Templates

- Front End Performance (HTML [reducing DOM nodes], CSS [optimising selectors, reducing reflow] and JavaScript Optimisations [reducing DOM manipulation, lazy loading components])

- Front End Performance metrics supported by historic reports (generated using HAR files)

- Content Management Integration

- Device development and testing

- BDD supported by Jasmine

- Test Automation (via PhantomJS)

- Source code visualization, static analysis, and complexity tooling via Plato (experimental)

- Agile Environment

- Git Flow enabled (Feature Branches)

Development Lead

Rozario is an experienced Technology Leader and High Performance Culture Consultant with a solid background in Innovation and Digital Technology. 

The scope of his experience extends cross functionally to User Experience Design, Accessibility, SEO, SEM, Digital Marketing, Lean Methodologies and Modern Agile with specialisation in Frontend Engineering, Content Management, Web Analytics, Developer Experience (DevX) and Continuous Improvement Culture supported by holistic thinking, technology focussed Servant Leadership.

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