Profuturo

Director of Innovation

qiip

Built an ecosystem from scratch, to improve the financial well-being of millions of people in Latin America.  Scouting, screening, evaluation, negotiation, and operation of 25 partnerships (banking, insurance, fintech, insurtech, credit bureau, and open data service providers).  

Delivered digital products by leading a team of developers, designers, testers, data scientists, product managers, marketers, and customer success managers.

Head Of Strategic Partnerships and Business Development

SURA México

Developed new business models to reach new market segments with different products using design thinking, overseeing the different aspects of a new business line: target customers, value proposition, branding, operating model, distribution model, technology, customer service, financial model, and go-to-market strategy.

Boosted open innovation and time-to-market through pilots with Latin American startups (Finerio, Bitso, briq, Sirena, Zaveapp, among others).

Deputy Director of IT Innovation Projects

Responsible for software development to support Insurance, Pensions, and Annuities business units, as well as Commercial Channels and BackOffice areas (Finance, HR, Marketing). Led 6 Managers and 80+ software engineers. 

Managed a multi-year Digital Transformation Program, working closely with other IT peers and User Areas to achieve a state-of-the-art IT architecture.

Successfully transitioned from traditional business operations to paperless mobile operations.  
Promoted two New Managers from my team and achieved outstanding results in people satisfaction surveys.

Deputy Director Of Application Development

Accenture

Responsible for C-Level Client relationships, contract management, and account financial results for Telefónica Group (in Mexico) and Alestra.

Coordinated teams in outsourcing engagements (25+ people, 6 different technology platforms).  Planned and executed complex data migration for a network inventory project. Coordinated recruiting, staffing, and general project management activities. Developed new business opportunities. Launched Mobile Wallet Pilot Program at Telefónica.  

Exceeded expected client margin (profitability).  Consolidated client relationship with Alestra.  Received special client recognition from Alestra for successful results in the data migration project.

Account Manager for Telefonica / Alestra

Responsible for the Enterprise Application Integration Team (10 people).

In Alestra's NextG engagement, directed Application Fine Tuning of Siebel and Vitria (5 people); also coordinated application outsourcing activities for the EAI Team.  

In Axtel's OMS engagement, executed release management and developed user interface architecture.

Alestra's NextG user acceptance and accuracy of the platform (Siebel, Vitria) were increased significantly. Axtel OMS User Interface improved performance 150%.

Analyst / Consultant

EDS, an HP Company

Responsible for software development and production support in for The Associates Account (microfinance).

Executed diverse software development activities: documentation, coding, testing as well as release management and second tier support to the production environment.

Achieved outstanding performance evaluation from my supervisor.  Produced high quality deliverables.

Associated Engineer

Entrepreneur | MBA | Fintech | Ecosystem Builder | Global Strategy, Technology and Innovation | Digital Transformation

With over 20 years of experience in Consulting, Financial Services, Innovation, and Digital Transformation, I strongly believe in the potential of technology to create a positive impact for businesses and communities.

I have a proven track record of, on one side, implementing large digital transformation programs (CRM, ERP, core systems, data migration); on the other side, creating and executing new product and business development strategies, involving multicultural and cross-functional teams, and collaborating with large incumbents, insurtech and Fintech companies across the region. 

I am passionate about people development, platform economy, disruptive business models, public speaking, and singing.

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