Vacuumlabs

Head of Product and Design 05/2023-

Product Lead 11/2021-04/2023
Recently Undertaken Projects:
- Led discovery phase of new digital banking product for major CEE bank

- Led the product delivery for a neobank in APAC, managing eight cross-functional squads in a greenfield build

- Conducted gap analysis for a new APAC digital bank, leveraging the framework of an existing bank in another country 

- Led estimation and scope prioritization efforts for a new digital bank in the EMEA region

- Developed the initial research and product strategy for a global white-label B2B credit product

- Crafted the Buy Now, Pay Later (BNPL) product strategy for a CEE bank

- Enhanced customer experience for a home brokerage company operating in the Americas region

Organizational Leadership and Growth:
- Successfully expanded the team from the ground up, reaching a size of 15 professionals within a year
- Established an effective reporting structure to streamline communication and collaboration
- Provided guidance, coaching, and mentorship to senior product managers, fostering their professional growth and development

Head of Product and Design

Mazars

Contributed to the establishment of a new global service line focused on process enhancement through intelligent automation, process and task mining, machine learning, and AI. Key responsibilities included devising delivery methodologies, client engagement through sales presentations, mentoring and coaching team members, cultivating client relationships, and supervising project delivery.

Spearheaded multiple internal improvement initiatives, such as the development of a payroll data transformation web application and the design of an intercompany invoicing tool for agreement tracking.

Highlighted Projects:

- Implemented task mining solutions for a prominent health insurance firm.
- Conducted an operational assessment and devised a new target operating model for a Fortune 500 company's shared services center, resulting in a 15% cost reduction.
- Established an RPA Center of Excellence for a leading energy corporation.
- Carried out a feasibility study on centralizing the back-office function for a major building materials enterprise.

Consulting Manager

TMF Group

As a member of the global internal consulting team at TMF, a leading outsourcing company specializing in accounting, payroll, and corporate secretarial services, I focused on enhancing the Target Operating Model, targeted process improvements, and the implementation of new technologies.

- Directed a team of analysts in defining and implementing the Global Target Operating Model for the Accounting Service Line, with pilot programs in four countries across LATAM and EMEA.
- Identified Robotics Process Automation (RPA) opportunities throughout eight international offices.
- Conducted a maturity assessment of the Internal Finance department across 80+ offices, streamlining operations and identifying areas for improvement.
- Performed in-depth analysis and provided recommendations for the Group Finance department to optimize processes and workflows.
- Provided business oversight for the rollout of Microsoft Dynamics in the Internal Finance department across the EMEA region, ensuring a smooth and successful implementation.

Operations Transformation Associate

E.ON

At ZSE, the largest electricity provider and distributor in Slovakia, I was part of the New Business Development and Strategy department. My role involved crafting the company's strategy and introducing innovative products and services to the market.

- Led the development and execution of a new strategic process, formulating a comprehensive five-year plan for the company.
- Pioneered the creation of new business ventures, focusing on areas such as smart homes, e-mobility, and energy efficiency. Responsibilities included developing business models and cases, negotiating with partners, establishing processes, and facilitating the transition to line structure.
- Served as the Digital Lead for Slovakia, driving digital transformation initiatives and promoting technology adoption across the organization.
- Actively participated in various E.ON teams, contributing to the launch of new products and innovations in the energy market.

Product Manager & Strategy Expert

Accenture

I was a member of Accenture's Management Consulting practice. I specialized in financial services and telecomunication industries. Delivered projects across Slovakia, the Czech Republic, and the United Kingdom.

Digital Business Insights 
Product Owner for a large automotive company in the Czech Republic. Implementation of data driven decision-making through innovative digital solutions.

Early estimations process Improvement
Business Analyst for a large UK bank. Enhancing the early estimation process to streamline operations and cut inefficiencies.

IT Resiliency Review 
Led a comprehensive IT resiliency assessment for a large UK bank as a Project Manager. 

CRM Implementation 
Contributed as a Business Consultant for a large telco company in Slovakia. Created complex business case for the implementation of a Customer Relationship Management system.

Core Banking System Implementation 
Business Consultant in the rollout of a core banking system for a mid-sized Czech bank. 

Churn Prevention and Telesales Improvement 
Business Consultant for a large telecommunication company in Slovakia. Goal was to reduce customer churn and enhance the effectiveness of telesales efforts.

Management Consulting Analyst

Lloyds Banking Group

IT Resiliency review and Early estimations improvement

Project Manager

PricewaterhouseCoopers

- Specialized in the Financial Services and Telecommunication industries, leveraging industry insights to drive impactful solutions for clients.
- Co-led a training session for the Internal Audit department of a major Slovak bank, covering topics such as process mapping, process improvement, and change management.
- Conducted an extensive price analysis study for a telecommunication regulator, encompassing a comprehensive review of 25 countries.
- Developed expertise in various domains, including operational effectiveness, gap analysis, proposal writing, data analysis, industry analysis, loyalty programs, and fraud detection.
- Conducted quality assurance for a new bank build in Slovak bank, identifying improvements to delivery.
- Managed the implementation of Solvency II for a prominent Slovak insurance company, guiding the project to successful completion while adhering to regulatory requirements.

Consulting Intern

Poradenske a rozvojove centrum

- Non profit organization providing consulting for small and medium enterprises 
- Responsible for leading marketing team (12 people).
- Participated in 8 external and internal projects 
- Led recruiting campaign, increased number of applicants by 46%
- Created retention system for direct distribution model
- Organized and facilitated 3 teambuildings

Senior consultant, Marketing manager

Tatra banka

- Carried out various project portfolio analyses and dashboards
- Analysis of data to design retention model for project managers
- Developed sharepoint for department
- Created Capacity utilization model (cca 300 employees) for CIO
- Acted as delivery manager

Assistant Project Manager

Merkury, s.r.o.

- Creation of graphic designs: design of book covers, magazines, corporate identities, posters 
- Communicating and negotiating with clients from order to successful delivery of products

Graphic designer, account manager

I lead Product and Design at a digital product building studio, focusing on turning ideas into real results. 

I've tackled everything from process improvements, automations, operating model redesign to new innovative products and long-term strategies for major companies, developing new digital bank in under a year and cutting costs for Fortune 500 companies.

My approach is shaped by a key life experience, emphasizing resilience, efficiency, and empathy in all I do.

I'm also into longevity science, 5-factor investing, and stoic philosophy - happy to chat about them.

Interested in fintech or looking to improve your business by launching new product or improving existing one? 

Let's connect for collaboration or knowledge exchange.

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