Core42

Sales Operations & Governance Lead

•	Provide sales operation support to a sales and account team. Prioritize and implement different sales teams’ competing requests that are in line with overall company strategic goals
•	Perform quality control and maintain accuracy of sales data across all sales functionalities in Salesforce.com, including creation and management of accounts, contacts and opportunities, and supporting all sales end to end processes
•	Execute and document various Sales Operations processes as well as support ad-hoc analyses for business stakeholders
•	Act as a liaison for the Sales team to internal departments, including Finance, to ensure timely and accurate results data.
•	Keep abreast of Salesforce releases and security updates, features and best practices. Provide recommendations to management regarding implementation as appropriate.
•	Produce standard and bespoke pipeline reports and dashboards for forecasting purposes from Salesforce.com for Account and Sale Management leadership
•	Act as the POC for Salesforce.com and manage any requests/changes pertaining to the tool 
•	Manage Sales governance gates in Salesfroce.com and ensure all bids are governed in line with the Companies governance guidelines
•	Coordinate Sales Governance meeting schedules and approvals with CXO’s and the Delivery Assurance Group Members 
•	Maintain quality of data check in Salesforce.com and work with Sales team to update the fields to maintain accuracy, quality and timeliness
•	Review Salesfroce.com revenue pipeline, present to management on achievements / areas of concern, as well as coordinate with Sales team in order to ensure dates, values, close plan, and pipeline remains accurate.
•	Coordinate with Salesfroce.com on additional features or bug fixes
•	Assists in New Hire Training for various departments  in areas such as Salesforce.com

Sales Operations Coordinator

International Federation Of Red Cross and Red Crescent Societies,/Netherlands Red Cross

•	Executed all payments timely, accurately and effectively.
•	Prepared monthly bank reconciliation and cash reconciliation. Ensured that all required authorization procedures are followed prior to making any payments. 
•	Coordinated the compilation of the delegations budgets and financial plans, under the direction of the Representative of the NLRC. Monitored the budgets of the delegation and ensured accurate accounting.
•	Compiled accurate, regular and timely quarterly cash request to the Regional Finance  Delegate
•	Coordinate the compilation of the delegation’s budget and financial plan, under the direction of the Regional Finance Delegate, using budgets prepared by project managers.
•	Prepared various financial reports, both internal and external and submitted timely to the Netherlands RC Head Quarter in Holland.
•	Closed accounts, both receivables and payables  in Winpaccs (NLRC financial reporting system)
•	Reviewed and analyzed financial statements (under the direction of the NLRC Finance Delegate)
•	Maintained accurate register of the property and ensure that accurate office systems are in place and maintained 
•	Assisted in the standardized filing of all financially related documents.

Finance Manager

UNICEF

•	Assisted Programme officer in implementation of assigned projects. 
•	Collected information from records and reports and ad hoc reports on Programme and project activates. 
•	Monitored and controlled the flow of assistance to projects. 
•	Organized data and information, Prepared and maintained records, documents and control plans for the monitoring of Programme implementation. 
•	Scrutinized plans of operations, exchange of letters and follow-up action and provided necessary translation in both oral and written. 
•	Carried out   specific administrative operational/control tasks for program activities. 
•	Reviewed, selected and compiled material required for orientation and training at different levels. 
•	Monitored and liquidate of government advance payments after submission the financial reports. 
•	Examined supporting documents for correctness with the original planed budget and negotiate any discrepancies with the counterparts.
•	Conducted translation of internal and external reports into English/Tajik/Russian and vise versa

Programme assistant – Child Protection project, Juvenile Justice

•	Monitored and facilitated  operationalization of Child Protection Rapid Response System (CPRR) based in the Child Rights Department (CRD)
•	Assisted the local NGO and National Commission on Child Rights focal persons to complete the Study of measurement of performance/sensitivity of service providers in identifying, recording and reporting cases of violence against children
•	Assisted the Child Protection Officer in providing technical assistance to the Child Rights Departments in the nine districts to maintain and regularly update the collected information on the children with disabilities, children in conflict with law and children in institutions in the newly established computerized Data Base System for Child Protection.
•	Maintained discussion with the Ministry of Justice specialists to revise and develop the drafted Child Protection Protocols and Assessment Forms to address cases of violence at the country level.

Consultant/Projects manager  Violence against Children

NGO Child Rights Center

•	Provided administrative and financial assistance to Director
•	Prepared monthly financial reports of NGO and implemented projects 
•	Maintained books of accounts 
•	Made journal entries on payments of the administrative expenses and staff salaries
•	Bank reconciliation statement data collection 
•	Assisted in project developments and project proposal writing as well as preparation of donor reports. 
•	Assisted in preparation of annual report and its distribution. 
•	Provided interpretation and translation services to Director and staff. oral and written English, Tajik, Russian simultaneously.

Projects Assistant

Children’s Legal Center UK

•	Provided interpretation and translation services to the Children’s Legal Centre consultant invited by UNICEF Tajikistan. 
•	Made appointments and other arrangements for the Juvenile Justice reform project implementation. 
•	Communication with authorities of the juvenile system in Dushanbe and other towns if needed. 
•	Provided translation both oral and written in English, Tajik, Russian simultaneously.

Assistant to International Expert

As the Sales Operations and Governance Lead at Injazat, I have over 8 years of experience in supporting and enhancing the sales performance and processes of a leading digital transformation company in the UAE. I am passionate about delivering quality, accuracy, and effectiveness in all aspects of sales and revenue operations, from data management to stakeholder coordination.

I have successfully implemented and documented various sales operations processes, as well as provided ad-hoc analyses and insights for business stakeholders. I am also certified in Agile and Salesforce, and I leverage these tools to optimize the sales end to end processes and ensure alignment with the company's strategic goals. I am a strong change agent and a team player, who can interface with all levels of the organization and manage competing demands.

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