European Investment Bank (EIB)

Drive, manage and continuously improve information & data management practice at the EIB Group, in line with relevant EIB policies & frameworks, and information management best practices both for data and other information assets ensuring high quality data and information assets for EIB core processes and corporate decision making, in order to support drive for digitalization, efficiency and Best Banking Practices at EIB Group.

Division Head - Data & Information Governance 

Ensure the functioning of  Reporting and Data Governance in the Operations Department, in order to be in line with Best Banking Practices (“BBPs”) in general and the EIB Group Data Governance Framework in particular.

- In charge of a team completely re-built from 7 to 12 FTEs (plus 2 consultants) throughout the time of my mission. Ensure management of 800+ operational reports covering 3000+ data points, being one of the most critical activities the Year End Exercise with a final report to the President’s Annual Press Conference with more than 50 key business figures.
- Lead of the Stream EIB Group Data Alignment, contributing to the alignment of taxonomy and the availability of data in Group Data Warehouse for the purpose of Group Reporting.
- Lead the implementation of an in-house Data Quality Engine allowing the implementation of 200+ DQ Controls in less than 3 months and, ultimately, adopted Bank wide.
- Follow-up on the implementation of BCBS239 Project and contribute to the
successful implementation of the requirements within OPS and GLO.

Unit Head - Data Governance & Reporting - Operations Directorate

Banque Internationale à Luxembourg (BIL)

A major challenge in all things Data Management! As from June 2018, I’ve happily accepted the opportunity to setup of the Data Office at BIL with the newly appointed Chief Data Officer. Building everything from scratch, but taking advantage of my lessons learned from the very begining of my career. Back then as a first time learned, right now as a leader.

I‘ve defined major milestones and most of them were already achieved or on the way to be successfully accomplished:
- Definition of a Global Data Management Charter and specific Data Policies
- Launch of project BCBS239 and drive translation of Principles to ensure fully compliance not only at Risk Data level but on a broader perspective of Corporate Data Management
- Definition of Roles and Responsabilities within the Data Community (Data Owners, Data Stewards, Data Architects, Data Custodians...)
- Definition of Processes on Data Management
- Definition of a Data Quality Referencial to enable efficiency on data checks and accelerate mitigation of errors (Quality Rules Definition, Quality Checks Engine, Quality Results Historization, Quality Dashboard...)
- Definition and implementation of a Corporate Glossary/Catalog/Data Dictionary 
- Definition of a Master and Referencial Data Framework
- Definition of key Data Quality indications to improve KYC management
- Definition of Data Definition best practices
- Definition of Logical Data Modeling Best Practices
- Definition of a framework to manage Logical Data Lineage 
- Definition of Personal Data and linkage to Business Processes and Application (a furhter step to optimize the management of Enterprise Architecture and GDPR compliance)
- Definition of a framework to manage Data Retention Periods

#DataGovernance, #DataQuality, #QualityChecks, #Glossary, #DataCatalog, #DataDictionary, #DataCharter, #DataPolicies, #DataModeling, #LogicalDataModeling, #Compliance, #GDPR, #DataProtection, #AML, #KYC, #RegulatoryProjects, #BCBS239, #DataLineage, #PeopleManager

Head of Data Governance & Quality

Thinking out-of-box to find feasible risk-based solutions (IT and Non-IT) to address GDPR requirements using the available resources!

Definition of a framework to describe and manage the personal data treatments (business and operational processes that somehow touch personal data). Identification of data treatment owners and follow up on the register of the data treatments.

Definition of a framework to describe and manage the DPIA for specific existing/new data treatments.

Definition and implementation of a new process to centralize the management of rights data subjects, clients and employees. Receive the requests, filter the eligible ones and treat them. Right to Access, Right to Information, Right to Rectification, Right to Portability, Right to Restrict Processing, Right to Objection, Right to Erasure/Be Forgotten.

Definition and implementation of a specific framework to manage the retention periods of data and right to be forgotten.

GDPR Advisor

- Embracing the challenge of mastering GDPR into practical implementation!

- The first major challenge during the first months of the project was to translate GDPR Regulation into Processes, Organisation, Technology and Information Requirements

- The second major challenge was to find feasible risk-based solutions (IT and Non-IT) to address each requirement within a Minimum Valuable Product Approach

- And how does an Enterprise Architecture Referential work as an accelerator to address your Data Protection major challenge? The question might have been challenging, but the answer was truly enlightening! ;)

- Last but not least, the challenge to lead a cross-organizational project team and ensure that requirements were broadly understood, the solution was clearly defined and the project timeline was met in time. Challenge accepted and milestones met!

- Main Topics: #EnterpriseArchitecture, #DataTreatments, #DataProtection, #GDPR, #DataGovernance #ProcessModeling, #BPMN, #DataGovernance, #PersonalDataTreatments, #PersonalData, #PeopleManager

IT Lead for GDPR

- I'm all about getting major business challenges "sketched" into IT Solutions. Simplicity, practicality and results-oriented! The major projects into which I had to embrace myself and define cost-effective solutions (Minimum Viable Product approach) were: Payment Account Directive, Anti-Money Laundering, GDPR and Investment Products. 

- For each new Business challenge, my goal is to analyse requirements, challenge and translate them into viable IT Solutions.

- Major interests: #EnterpriseArchitecture (System Architect, Aris, Hopex), #ProcessModeling, #BPMN, #DataGovernance, #GDPR, #PAD, #AML, #RegulatoryProjects, #Compliance. What business challenge can we not address with good knowledge of these major pillars?!

Senior Functional Architect - Focus on Regulatory and Compliance Projects

European Commission

As an Agile Project Manager of a major payments management application, my main responsibilities focused all aspects from the IT/Business relationship management to the business analysis and IT translation, to the testing and issues management, in a weekly sprint aproach. 
• Gathering information from project stakeholders;
• Representing the business users daily tasks using use case modelling techniques;
• Identifying clients’ requirements and designing clear business processes using BPMN; 
• Translating clients’ needs from business to IT specifications;
• Providing continuous support to the development team;
• Designing the business scenarios for testing sessions;
• Organizing users’ validation workshops;  
• Participating in the design, analysis and review process of the information systems’ architecture being able to contribute at all levels, from data modelling to integration level and front-end;
• Responsible for the production of all required technical documents, from business requirements, to technical specifications, software architecture and testing documents;
• Assisting the development team on the deployment, testing, evaluation and reporting processes;
• Defining and maintaining the project plan accordingly to the involved activities and the capacity of the IT team; 
• Elaborating Power Point presentations providing helpful information on the project status and ongoing activities.

Technologies and methodologies used:
• Front-ends: Visual Basic, HTML, Java;
• Integration: Service Oriented Architecture (web services) and DB Links;
• Methods: Agile, UML, BPM (Business Process Modelling and Analysis), BPMN, Object Oriented Programming;
• MS Office: MS Word, MS Power Point, MS Excel, MS Visio, MS Project;
• Programming languages: HTML;
• Databases: Oracle (Relational DBMS), MS SQL Database;
• Environment: Distributed Systems (Windows) and Unix;
• Security concepts: Single Sign-On;
• Testing Tools and Frameworks: Use Case listings, RUP;
• MS Windows

Agile Project Manager - SP European Dynamics

My primarily responsability was to manage the relationship between the business areas of the bank and their IT needs:
- To understand the IT needs of a particular bank department;
- To translate business ideas into technical terms;
- To actively contribute to the definition of the solution;
- To supervise the project implementation and ensure that the solution meet business needs (budget and solution wise).

Main Internal Clients: Media and Marketing Departments

Relevant Projects:
Business requirements definition, technology solutions analysis and project management supervision: Implementation of the Bank’s obligations regarding customer information (pre-contract, during contract and post-contract). Implementation of the customer linkage model. Re-design of the entire application supporting the university student’s enrollment and linkage to the Bank.
Business Model Design: Conceptualization of the model to present the Bank’s obligations regarding customer information during the contract timeline. Elaboration of a proposal to re-design the customer segmentation and management model. Review and optimization of negotiable interest rates business process for current accounts and long-term deposits. Design of the Customer Calendar business concept.

Program Manager

Strategic consultantancy to international business units regarding IT projects. Analysis and definition of solutions to improve business delivery and efficiency.

Relevant Projects:
- IT Knowledge Base: Inventory of the Bank’s international units Technology Architecture. Identification of improvement opportunities.
- Technology Consultant: Advisory on the adoption of new business applications for South Africa and Macau CGD Banks. Scenario analysis on cost reduction regarding the backup system from Timor CGD Branch. Implementation of an online helpdesk solution for London and New York CGD branches. Identification of improvement opportunities regarding the operational platform from Cape Vert CGD Bank. Implementation and testing of the filtering solution implemented on Cape Vert and Mozambique CGD Banks.

Technologies and methodologies used:
#EnterpriseArchitecture
#UML 
#BPM (Business Process Modelling and Analysis)
#BPMN
#DataGovernance
#SystemArchitect
#ARIS

Enterprise Architect for CGD International Units (Africa and Asia)

Enterprise Architecture Management through an end-to-end process to ensure alignment Process-Application-Data. Implementation of an IT Reference Architecture Definition (Principles, Technology Evolution Plans, Design Patterns). Business & IT Impact analysis. Enterprise Architecture. Process Re-engineering.

Relevant Projects:
- IT Reference Architecture – Conceptualization and implementation of the Bank’s Reference Architecture (principles, guidelines and design patterns for IT).
- Business Solutions Architecture – Inventory and poster representation of the Bank’s Business Solutions. Detailed technological architecture design for each major business applications.
- Manage the link between Business Architecture, Application Architecture and Data Governance
- IT Consolidation: Identification of technology consolidation opportunities.
Critical Applications Analysis: Project proposal to the analysis and optimization of the technological architecture and management of critical applications.
- Technology Consultancy: Impact analysis on the adoption of new solutions and software. Scenario analysis and reference architecture suitability.
- Technology Research: Best practices research within the financial sector.

Technologies and methodologies used:
#EnterpriseArchitecture
#UML 
#BPM (Business Process Modelling and Analysis)
#BPMN
#DataGovernance
#SystemArchitect
#ARIS

Enterprise Architect

- Definition and Implementation of a strategy of Data Governance @ CGD, aligned with Processes and Applications;
- Definition of an end-to-end process of Metadata definition, ensuring consistency within the Corporate Metadata Model and a strong inter-dependency with the Project Management Methodology;
- Definition and Implementation of a Corporate Data Glossary (Logical and Physical) ensuring a strong alignment with the Business to make sure that Data Definitions are clear and useful for all enterprise actors;
- Definition of Data Modelling best practices.

Technologies and Methodologies:
#ERwinDataModeler
#PlatinumMetadataRepository
#ERDataModeling

Best practices:
#DavidMarco #MetadataRepository
#RalphKimball #TheDataWarehouseToolkit

Data Governance Architect

Implementation and customization of a corporate metadata viewer / Data glossary website.

Internship - Data Glossary Viewer

Holding an Msc degree in Information Systems Engineering, I'm passionate about all things Data, Processes, Team Leadership, Project Management and Enterprise Architecture with more than 16 years of experience in between the worlds of Business and IT. During my professional career, I embraced several challenging steps as new opportunities to learn more and contribute to the employer goals.

Expertise:
#DataGovernance
#DataManagement
#DataQuality
#GDPR, #DataProtection
#EnterpriseArchitecture
#BusinessRequirements, #BusinessAnalysis
#ProjectManagement
#TeamLeader
#Management
#BusinessProcessManagement (#BPM #BPMN)
#ProcessDefinition
#OrganizationalEngineering
#DAMA
#DAMA Belux

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