Keller Williams Real Estate

Licensed PA Real Estate Agent with database of referral agents throughout 50 states. Assist client in buying and selling real estate

REALTOR

COUNTRYWIDE, INC

Directed pipeline management utilizing leadership acumen. Researched and resolved customer issues in a timely manner. Identified and presented loan challenges to underwriters. Efficiently processed loans from origination through closing. Interacted with the sales staff concerning budget numbers. Handled pipeline reporting activities.    
* Closed the highest percentage of loans on a monthly basis, which gained regional recognition in the organization.
* Cultivated positive and enduring relationships with clients, sales teams, and processing teams, which resulted in high levels of customer satisfaction.
* Supervised and trained 8 employees in daily job responsibilities.

Operations Manager / Team Manager

PHH Mortgage

Handled managerial activities for a processing team.  Processed conventional, VA, and FHA loans

Supervisor

Phh Home Loans/ Cendant Mortgage

Utilized communication and interpersonal talents to interact with real estate agents, title companies, and customers. Ensured the efficient processing of all loan applications. Participated in increasing employee morale as well as employee retention levels. Supported administrative and clerical functions on a daily basis.  
* Contributed to underwriting responsibilities involving 70 loans, which encompassed conventional, FHA, and VA applications.
* Acknowledged for performance excellence with multiple awards.

Loan Processor

Executed sales and business development functions on a daily basis. Delivered top-notch customer service to all customers. Generated revenue from the sale of diverse products. Prepared sales forecasts and calculated penetration rates. Led efforts to originate loans and maximize sales levels. 
* Spearheaded business development efforts and garnered significant increases in referral business.
* Conducted market research and identified emerging market trends, which aided in optimizing profitability levels.

Sales Consultant

*Customer Service    
*Client Relationship Management    
*Organizational Management
* Financial Management
* Operations Management
* Staff Supervision
* Sales & Marketing
* Real Estate Financing
* Customer Relations
* Human Resources 
* Property Management

Specialties: real estate selling and buying, account management,  administration,  budgeting,  business development,  clerical,  closing,  communication skills,  customer relations,  customer satisfaction,  customer service,  directing,  leadership,  market research,  marketing,  processors,  real estate,  reports,  sales,  territory management,

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