Ryan Wikstrom's Linkedin Analytics

🔍Describing myself: ▢ Tech-savvy ▢ Solutions-focused ▢ High energy ▢ Love Helping People Who am I? ✒️A naturally inquisitive and goal-oriented professional, who is passionate about technology and knowledgeable in customer-centric environments focused on products ranging from phone technology to vacuums. ✒️As a well-organized and process driven individual, I have an aptitude for cutting to the core issue(s) of a situation, whether it is a customer without internet or helping someone understand programs and services available to them, I deliver innovative solutions for swift problem resolution. 💼I have been instrumental in delivering high-quality customer service, leading store operations with maximum productivity, improving sales and customer satisfaction, and delivering technical solutions with an emphasis on customers’ needs and requirements and ensuring on-time availability of products through inventory tracking. 🔑Domain Expertise: Technical and Customer Support, Product Sales, Operations, Social Media Handling, Client Relationship and Development, Building Rapport. 💼I am experienced in leading territory-wide sales activities, developing new pipelines, improving in-store traffic, and building positive rapport of the brand/company through continuous customer engagement on modern social media platforms. I am technically proficient in working with Salesforce, Microsoft Office, and Zendesk and familiarity with banking compliance, rules and regulations. 🏆Major highlights of my career: ✔Regularly surpassed personal goal of $5500 revenue biweekly by at least 10%. ✔Consistently exceeded phone insurance attachment rate by up to 50%. ✔Achieved top Quality of Sale (QOS) in the district at 87% 3 separate months. ✔Scored 100% in NPS 5 times in 8 months and maintained a 98+ score. ✔Received 200+ 5 Star Google reviews as manager for Maumee store by driving customer service. ✔Recognized and awarded over 12 times for several company's highest customer service awards. ✒️I understand how to communicate in direct customer interactions and stay focused in stressful work environments while adhering to established customer care policies and principles. I love helping others reach their full potential, supporting their professional goals and success. 🤝While you may come across candidates with similar experience and qualifications, I am confident that my adaptability sets me apart from the crowd. I am always interested in learning about potential career opportunities, so please get in touch with me via LinkedIn messaging or email [[email protected]].