The WashRoom Laundry Service

o	Created branding and website to include layout, colors and marketing materials
o	Operate autonomously in all facets of business; strategic planning, operations, and marketing; proficient in customer relations, financial management, driving operational excellence and business development
o	Manages The WashRoom, responding to customer inquiries in a timely fashion and answering questions on services how to get started
o	Maintain and manage social media to maximize brand identity and generate leads
o	Primary resource for The WashRoom product expertise; well-connected with strong networking and negotiating skills

Chief Executive Officer

The Sunrise Dry Cleaners

o	Operate autonomously in all facets of business; strategic planning, operations, and marketing; proficient in customer relations, financial management, driving operational excellence and business development
o	Demonstrate outstanding courtesy and strong interpersonal skills in all customer interactions; implemented all business-building expectations through networking events, personal invitations, and social marketing
o	Strong focus on customer satisfaction, loyalty, and follow up; established customer-centric culture of communication, collaboration & accountability resulting in repeat customers and rave reviews
o	Brainstorm and implement marketing strategies

Business Owner/Operator

Compass Group USA

Higher Education Food Service and Nutrition. Utilized standard kitchen equipment
o	Practice excellent food safety and sanitation practices and complies with HACCP standards
o	Follow recipes and/or product directions for preparing, seasoning, cooking and serving food
o	Maintain a clean and safe work environment
o	Provide leadership, organization and work flow for the team during the shift

Cook

Blue Skies Performance Solutions, LLC

Web-based learning management system maintenance and configuration coordinator. Utilized Cornerstone LMS platforms, Cornerstone, SAP. Utilized Microsoft Office
o	Configure, support and maintain the Learning Management System for 13 hospitals while preparing each hospital for migration to a new LMS without end-user disruption 
o	Identify ways to integrate the current LMS with other systems to increase the functional use of the system for clients’, learners and managers.
o	Created standard work and documents that help clients focus potential LMS software choices using a scorecard

Independent Contractor - Project Manager

Kraft Foods

Successfully managed a 50-person team to drive business growth using top down management practices for motivation and achieving outstanding results
Analyzed and organized all areas of operations, instituting plans, policies and controls to support business goals
Developed operating guidelines for operations that took into account the unique challenges and requirements or our location
Built excellent relationships with all levels of staff and auxiliary departments

Operations Supervisor

Cardinal Health

Provide timely and detail oriented shipping and inventory issue resolution
Manage shipping and receiving ensuring timely and correct deliveries
Planned and supervise semi-annual physical inventory
Reduced department budget by 60% by transitioning unsalablr product to a third party returns vendor and reallocating human resources

Inventory Management Supervisor

Energizer

manage a 65-person team with accountability for Safety Quality, Cost, and Delivery

Results-driven Quality Engineer experienced in improving product health through leading teams that are focused on 
identifying and resolving problems associated with product quality and reliability. Advanced knowledge of WCM 
processes, Lean Manufacturing, TPM, and Asset Care Practices

Sr. Quality Engineer

Miller Brewing Company

Planned and budgeted for development of staff working as a liaison with area technical college for mutually beneficial relationship building as well as lead continuous improvement activities of plant production processes to assure prevention of product failures and defects.

Training Controller

Unilever HPC

Support product quality for Liquid Soaps, APDEO, and Aerosols through manufacturing failure investigations. Responsible for monitoring test analysis activities and evaluating trends employing statistical methods.

Quality Engineer

Results-driven, self-motivated goal-oriented professional with more than 12 years of progressive experience in improving product health through leading teams that are focused on identifying and resolving problems associated with process efficiency, product quality and equipment reliability. A hands-on professional with a proven record of success and an advanced knowledge of Logistics, Kaizen, Lean Manufacturing, TPM, and Asset Care and FDA/DEA/USDA regulations. Core skills include:

Budgeting/Cost Control                           Statistical Analysis                             Training/Mentoring/TeamBuilding
Process Improvements                           Good Manufacturing Practices (GMP)           Inventory Control
Lean Manufacturing                                Scheduling                                                     Quality Assurance/Inspection
Human Resource Management              Safety                                                            
Problem Identification/Troubleshooting

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