Malvern Panalytical

National Customer Support Manager

Schneider Electric (ITBU) fka APC-MGE

Country Service Manager - HBN Products

Country Manager - Projects & Operations Excellence

APC-MGE

Country Manager - service excellence

IBM Daksh Business Process Services Pvt. Ltd.

Working with Strategic Quality as Black Belt and Lean Leader.

Sr. Manager -Strategic Quality (Black Belt / Lean Leader)

Sr. Manager

IBM Daksh

Sr. Manager - Strategic Quality

Wipro GE Healthcare

Regional Support Manager (North & West)

RSM - North and West

GE Healthcare

RSM - MR

B.E. (Hons.), Electronics and Communication
Lean Six Sigma Black Belt, ISO9001:2008

Senior Professional with vast experience in Customer support/service, Quality, Business process excellence and Compliance and Controls

Specialties: Process Excellence / Business Excellence
Process Improvement - Six Sigma / LEAN / TOC
Customer Service operation, CRM
C- Sat / Net Promoter Score improvement
Revenue quality (improvement)
Human Resources optimization
Strategic planning
KPI dashboards / Balanced Scorecard
Operational efficiency improvement
Cost optimization / Opex control
Technical and Quality Trainings     
Automation / IT Tools deployment

Taplio

Saket Jain's Linkedin Analytics

Saket Jain

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Saket Jain

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Saket Jain's Linkedin Analytics