Shopify

Leading streamlining and optimization of prospect and customer engagement tooling to optimize and implement strategic workflows and revenue motions.

Implementing scaleable technical solutions to reduce time and error from manual workflows, improve prospect and customer experience, and allow automated and equitable distribution of leads.

Creating and implementing Sales and Post Sales processes and strategies aimed at improving responsiveness and enabling cross functional collaboration on opportunities.

Senior Revenue Operations Manager, Global Revenue Team

RevGenius

Member

Revenue Operations Alliance

Knak

Head of Revenue Operations

Built, restructured, and streamlined our revenue processes that led to increased velocity and resulting in increased revenue growth.

Successfully onboarded and supported the 8x growth of all of our Sales and CS functions reducing our onboarding period by 60%.

Worked cross functionally with Product, Marketing, Finance, and other stakeholders to develop cohesive enablement programs for the Sales and CS team.

Created and led the Customer Success Operations, Sales Operations, and Sales Enablement functions restructuring and optimizing the lifecycle and internal processes, directly resulting in a substantial increase in committed revenue.

Managed the 2x growth of our Salesforce instance, implementing automations and integrations that increased data hygiene, visualization, and maximized usage which led to increased leadership visibility, reporting, and actionable data-driven insights.

Sales Operations Manager and Salesforce Admin

Black Like Me 613

Co-Founder

Retriever

Created qualified sales opportunities for a client through conversations with potential stakeholders.

Analyzed sales pipeline data by reviewing open and acceptance rates in dashboard and create reports in excel with recommendations to increase sales opportunities.

Streamlined sales and operations processes and workflows through G-Suite.

Optimized funnel by monitoring outreach platform dashboards for funnel improvement opportunities.

Efficiently prospected and built key target lead lists for SaaS clients using Apollo and LinkedIn.

Led company in policy creation, employee culture initiatives, and DEI objectives.

Operations and Sales Specialist

Ottawa Rape Crisis Centre

Managed operational processes, customer support, program budget, and 10 counselling staff and volunteers which led to increased capacity to handle the needs and influx of sexual assault survivors.

Facilitated trainings for stakeholders and clients, as a subject matter expert, enabling organizations to be better equipped to handle reports of sexual assault and harassment.

Monitored employee development and performance, and organized personalized opportunities for professional development leading to program expansion to previous neglected demographics, in accordance with strategic plans.

Partnered with businesses to launch programs that expanded organizational growth and increased revenue.

Increased cross collaboration between departments, resulting in increased organizational communication and efficiency

Operations and Program Manager

Student Federation of the University of Ottawa

Managed programs and operations processes for a service center that served a student body of 20,000.

Facilitated onboarding training for over 200 volunteers and casual staff on operational processes and workflows.

Fostered partnerships resulting in increased cost efficiency and surpassing engagement & attendance objectives.

Structured and oversaw the centre's outreach and marketing tactics, online as well as in-person.

Events and Outreach Coordinator

Responsible for creating and implementing year long programming on a wide range of issues.

Organized a 2 day conference with internationally renowned performers, speakers, and local community organizers.

Collaborated effectively within multiple cross functional teams to launch and scale programs.

Problem solved and made recommendations regarding strategic plans to company leaders, that resulted in further collaboration with stakeholders and increased partnerships with community organizations to obtain a wider reach. 

Consulted with organizational leaders and stakeholders on shared initiatives resulting in the adoption of increased accessibility recommendations.

Campaigns Manager

Jack of many skills with a passion for everything revenue operations. I solve difficult problems for fun!

Taplio

Sakinna Gairey, CCMP's Linkedin Analytics

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Want to drive more opportunities from LinkedIn?

Sakinna Gairey, CCMP's Linkedin Analytics