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Some other Information: Completed: Business Management, Team Leadership (passed with Distinction) (Certificate IV) Modules: Managing Operations - Productivity Managing Effective Work Relations Managing & Developing Teams Managing Operations - Customer Services Managing & Organising Work Managing Finance Presentation Information Dealing with Conflict Other courses: HR: Recruitment/Selection/Placement and Induction, University of Sydney Managing Interpersonal Skills Public Speaking Getting a Grip on Time Counsellor Selling Signature Service Working in a Changing Environment Counsellor Relations Negotiating to Yes Customer Service Skills Program
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