Kemp Recruitment

· Produce, send, and monitor new candidate contracts, registration forms and ID

· Update Candidate Records with HMRC notifications

· Update and monitor pension provider with contributions

· Assist in the preparation of Perm Invoicing

· Assist in the preparation of Temp payroll

· Credit Control

· Assist in obtaining POs for the Temp and Perm Invoicing

· Act as cover for Payroll Processing

· Develop and maintain filing systems physical and virtual

· Order office supplies and research new deals and suppliers

· Submit and reconcile expense reports

Accounts Administrator

Tesco

- Offered advice on product selection for enhanced levels of support and service. 
- Maintained sales floor stock levels through consistent monitoring and regular replenishments. 
- Creating visual merchandising and shop window displays. 
- Handled requests with friendly, knowledgeable service and support,
continually achieving positive customer feedback. 
- Adhered strictly to policies and procedures for continued company
compliance.

Customer Assistant

South West Water

- Responsible for analysing client accounts and determining efficient project management systems and processes according to business requirements. 
- Worked with project teams to define realistic scope, deadlines, and budgets. 
- Managed timely project delivery, demonstrating sophisticated schedule management and reporting skills.
- Maintained project schedules by managing deadlines and adjusting workflows to suit. 
- Creating new and updating old standard operating procedure documents. 
- Major achievements include; Inhousing 3rd party debt collection process, billing system migration, and implementing a new web chat feature to the company web page.

Senior Project Coordinator

- Assessed customer compliance with repayment schedules through account reviews. 
- Contacted customers about overdue payments by phone, letter, and email. 
- Developed credit control solutions through in-depth historic issue research. 
- Received debit and credit card payments by phone. 
- Using CorVu to build out reports to help measure success. 
- Negotiated terms and conditions, payment plans, and settlements. 
- Maintained operational compliance with regulatory guidelines and
   established company policies.

Credit Management Consultant

- Processing customer refunds through the internal billing systems.
- Standard daily data entry processes
- Managed invoicing and payment processing operations. 
- Investigated and resolved billing queries from internal and external stakeholders using Gentrack and CRM systems
- Coordinated meter installation appointments.

Billing Assistant

I'm a highly motivated individual with a versatile job background, successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status, and achieving key milestones through various systems. Enthusiastic problem solver and talented team player with above-standard planning skills and a keen eye for detail.

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