Pattern App

Chief Revenue Officer

Dastgyr

Investment Analyst

• Responsible for devising and executing end to end strategies to achieve 80%+ MoM, 90 day and 180 day customer retention while communicating top potential risks of customer churn to relevant teams and maintaining strong follow up for resolution
• Leading a team of 20 onboarding field agents setting targets and expectations for different customer segments while conducting frequent trainings to ensure best-in-class onboarding experience
• Responsible for being the voice of customer and ensuring all top skus driving the orders are in-stock at best prices
• Ensuring that verification of organic signups and quality assurance checks on onboarding agents are being conducted seamlessly

Growth & Investments 

Namal Education Foundation

• Execution of 100 cities campaign geared towards creating awareness of Namal among Pakistani expatriates
• Managing donor database and ensuring it is updated periodically on SAP
• Carrying out data cleaning and data analysis on excel in order to evaluate fundraising strategies and presenting this analysis to senior management by creating dashboards and reports on Power BI
• Revamped Namal's digital presence through Facebook and Instagram advertisements. Carried out on-page and technical SEO to improve Namal Institute's website ranking
• Introduced pixels, utm parameters, bitly links and google analytics to track donors' journeys for re-targeting via online advertisements, email marketing and SMS marketing
• Coordinating with international chapters for planning and execution of fundraising events
• Implementation of donor engagement, membership renewals and retention strategies. Managing CSR team, analyzing call logs and assigning them daily tasks and targets
• Coordination with third party vendor for maintenance of websites and payment portals for Namal’s external charities (UK, USA, Canada, Australia and Netherlands)
• Assisted Marketing Director in formulating online and offline marketing budget for the next financial year

Marketing Executive

Lahore University of Management Sciences

•	The purpose of our research was to find out whether the transgender community in Lahore has access to proper medical facilities
•	The research was linked to both Behavioral Economics as well as the field of Psychology 
•	Interviewed actors that were part of our research program, handled various different types of difficult situations on the field and interacted with medical professionals across Lahore in order to extract data
•	Acquired leadership skills by spearheading a team of five research assistants on the field.
•	Inferred first of its kind insight into the workings of the health sector by collecting data from standardized male and transgender patients that were sent to a sample of 36 clinics across Lahore.
•	Gained invaluable experience of handling data by conducting in depth data analysis using STATA.

Resarch Assistant

Maple Leaf Cement Factory Limited

•	Developed and Innovated Marketing strategy for Maple Leaf Cement Factory Limited’s new product ‘Wall Coat’
•	Obtained vital skills of verbal and non verbal communication and team management by leading a team of 4 CCOs in improving KMLG’s Contact Point systems and designed an improved IVR Script for their product line
•	Engaged with new dealers of Maple Leaf Cement Factory Limited and oversaw the process of sending gift boxes and product codes to 100 new dealers

Intern at Marketing Department and part of Contact Point Team

Bank Alfalah Limited

•	Motivated and collaborated with a team of 2 interns to improve Bank Alfalah Learning Centre’s screening and testing procedures for hiring new Management Trainees
•	Showed initiative and problem solving skills by modifying Bank Alfalah’s simulation program for training Management Trainees

Project Intern at HR department

State Bank of Pakistan (SBP)

Conducted extensive research on how State Bank can improve Pakistan’s monetary policy by drawing parallels from the economies of various developed countries

Intern at Monetary Policy Department 

Daniel Mac: "Cool profile! What do you do for a living?"

Me: "At Pattern App, I use technology to help restaurants engage and retain their dine-in & takeaway customers. I work closely with our clients to understand their needs and help them leverage our platform to provide personalised dining experiences that keep their customers coming back. 

From developing loyalty programs to implementing data-driven marketing strategies, I'm always looking for new and innovative ways to help restaurants succeed in a competitive industry. With a focus on customer satisfaction and results-driven solutions, I'm proud to be part of the team that's revolutionising the way we dine out. Join me and let's create a world where every restaurant experience is truly unforgettable."

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Samad Raza Khan's Linkedin Analytics

Samad Raza Khan

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Samad Raza Khan

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Samad Raza Khan's Linkedin Analytics