Sermo

Technical Program Manager

SiriusXM

• Worked with Client Solutions Architect team to define intake processes across Jira and Slack, in addition to processes for communicating client solutions to the front-end and back-end teams.
• Established a Working Group across Solutions Architecture, Product, and Engineering (back and front-end) for incoming Content Engineering feature work to transition from siloed work from teams to a full-stack focus.
• Worked with Solutions Architects and Product Owners to create technical briefs and create technical requirements in Jira, translating Product requirements to actionable technical direction for front and back-end engineering groups.

Motional

• Work within the Cloud, Apps, Test, & Tooling organization to bridge communications between test and simulation focused teams.

• Work closely with the Hardware in the Loop (HIL) team to provide test benches for all engineers to use.

• Working with teams to expand our automation test coverage utilizing the HIL benches and integrating that testing further left in the build pipeline.

Senior Technical Program Manager

Disney Streaming

• Worked with engineering lead, outsourced engineers, QA, Product, and Design to maintain and update Hulu on Roku. Communicated across many other front-end and back-end teams at Disney working on Hulu in support of new features and app updates. Also communicated with our partners at Roku around Hulu product updates and our needs from the platform.

• Acted as TPM for the Onboarding, Commerce, and Identity workstream for the Roku platform. This wprkstream provides updates relating to these areas of our supported apps (Hulu, Disney+, and Star+) and included constant communication with QA, Engineering, Product, and Design around new features and app updates.

Technical Project Manager

• Communicated with QA, Product Owners, Program Management, and many other Back-End teams to ensure the Disney+ and Star+ Roku teams had what they needed in order to complete their work - acted as a servant leader and force multiplier for the team of development and test engineers.

• Interfaced with our partners at Roku around our needs from the platform and within their firmware releases. Maintained awareness of our project releases, and submitted to their certification process. Maintained all related product channels, SKUs, and metadata in their backend system.

• Project managed an experimental team of 12 cross-platform contract SDETs, along with engineering leads and Project Managers from each platform. Focused on improving product quality and automating testing of low level systems that were not historically covered by our embedded QA teams.

Associate Technical Project Manager

• Served as the main QA point of contact for complete app rewrites of Disney+, ESPN+, and NHL.tv on Playstation devices as we transitioned to our newly established Native Client Platform. Provided guidance around testing needs to engineering teams, authored weekly status updates and JIRA dashboards for tracking testing efforts, and managed cross-team testing team members to ensure code changes did not go more than one day without test coverage due to the compressed development timeline.

• Acted as QA Lead for Disney+ on Playstation 4 & 5 from the start of the project through extensive feature releases and territory expansions. I created hundreds of test cases based on user stories, worked with automation engineers to automate many of our test cases, worked closely with our TPM and Lead Engineer to determine release scope and perform regular bug triages.

• Former QA Lead for NHL.tv apps on all supported connected devices. Oversaw testing of continuous updates, managed test cases/plans for use by multiple testers, and worked with our newly formed automation team to provide roughly 60% automated test coverage.

QA Analyst II

Pocket Gems

• Embedded QA on Wild Beyond.
• Created and implemented test suites for use by onsite and offsite testers.
• Worked with the Onboarding and Campaign pod designers and PM to ensure the best possible introduction to the game for players, as well as sustained, long-term interest.
• Developed some Objective-C skills to contribute to our automated test system and cut down manual test time.

QA Analyst

Game Developers Conference

Worked with fellow Conference Associates to ensure GDC ran smoothly and left the attendees satisfied with their experience.

Attended as a CA in ‘12, ‘14, ‘15, ‘17, and ‘18.

Conference Associate

Cryptic Studios

Projects:

Dungeons & Dragons Neverwinter
Dungeons & Dragons Neverwinter PS4
Dungeons & Dragons Neverwinter Modules 1-12


Responsibilities:

• Acted as the main point of contact for the PS4 port, leading the testing efforts of a team of four in-house testers and liasing with a team of ten testers at our Publisher. This work involved TRC, performance, and functionality testing of this new version of the game.
• Assisted the QA Lead with developing the team, such as the effort to refactor our testing process to utilize a modified version of Scrum.
• Worked closely with the Systems team to test new features, such as new character classes, continuous combat balance updates, and the re-worked Mount System.
• Mentored and assisted new Game Testers, familiarizing them with the Cryptic Engine.
• Created and implemented modular Test Plans and Suites for upcoming content usable by many testers.
• Developed Python skills to contribute automated testing methodologies to the Neverwinter team.

Test Analyst

Whalerock Industries

• Worked closely with content editors and the Video Producer to create daily content for Tested.com.
• Edited video content encompassing industry trade shows, maker profiles, product reviews, and large scale projects such as The Bay Lights.
• Maintained raw footage and identified necessary/relevant content for daily videos.
• Setup and operated audio, video, and lighting equipment for various video shoots.
• Provided planning and preparation support for on and off-site events/video shoots.

Production Assistant

Astreya

• Setup and assisted livestreamed concerts at the Youtube campus.
• Provided support for equipment load in/out, audio/video equipment setup, audio equipment operation, and other tasks as required.
• Performed A/V installation and removal in numerous rooms at Google/Youtube.

Audio Assistant, Google Event Production Staff

WaveGroup Sound

• Edited and prepped dialog scripts for delivery to clients as needed by WaveGroup.
• Provided  general noise removal, vocal cleanup, quality assurance for line accuracy, and export to necessary formats.

Dialog Editor

Technical Program Manager with past experience on embedded QA teams within technology and video game companies driving cross-team initiatives and support for live services.

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