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In depth knowledge of a wide ranges of ENT & Audiology products, technical details and operating procedures. Create and communicate a vision for the future of the business. Establish a culture and work environment that promotes and inspires an active, continuous improvement philosophy in regard to products and services. Responsible for the development of action plans and budgets that drive and support all and any efforts that meet the visionary goal. Promote, publish the company and its activities by means of building and sustaining relationships with customers, suppliers, and organizations important to the company and its potential for profitable growth. Monitor marketplace trends and changes so that the company may remain able to response to any challenge that may be presented. Set targets for annual growth and prepare sales activity plans accordingly geared towards a profitable & sustained growth. Maintain the competitive position of the business and balance it with equitable distribution of resources. Maximize on market opportunities, creative value proposition, and adapt innovative market entry. Secure all essential relationships with Alliances and strategic partners for the long term growth. Foster an achievement-oriented culture based on continuous learning principles where employees are motivated and rewarded for both individual and team contributions. Manage the business for profitable growth and implement recognized business planning methodologies, annual budgets and performance reporting based on key performance indicators to ensure a profitable ROI. Establish quality assurance and customer satisfaction standards/benchmarks and achieve compliance thereof. Support the quality policy and system by providing the necessary resources via an operating budget.
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