CareAcademy

Revenue Operations Manager

Sales Operations Manager

Birdeye

Manager, GTM Systems 

ReviewTrackers

Sales Operations Analyst

Salesforce Administrator

Les Mills US (LMUS)

LES MILLS™ group fitness programs change the lives of millions of people in clubs across over 80 countries. Our mission is to create a fitter planet, one workout at a time. Every day we challenge participants to put aside whatever else is happening, and lose themselves for an hour in one of the world’s most popular group fitness classes.

Business Development Specialist

Customer Operations Specialist

Groupon

-Successfully completed 16 week training course. Graduating with highest course ranking.
-Accurately use comprehensive database management via Salesforce and other CRM tools.
-Develop and close new business opportunities through established networks, relationships, independent research, and the lead management pipeline to expand the range of offers to our subscribers.
-Facilitate the growth of revenue by contacting and closing health, beauty, and wellness merchants who have not done business with Groupon.
-Secure partnerships using consultative selling strategies to craft and negotiate offer details that align with financial and operational objectives.
-Become familiar with each business, including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, and revenue and profit drivers.
-Utilize knowledge of deal structure and strategy in order to reach the client’s desired outcomes and maximize profit.
-Interface with Merchant Development to ensure a seamless transition of accounts and align on business strategy.

Business Development Representative

Old Navy

-  Achieve store sales goals in a team-selling environment.
-  Provide top-quality customer service to fulfill client needs. 
- Increase store business by using cross-selling techniques with existing clients to enhance relationships and ultimately increase referrals.
- Maintain up-to-date knowledge of company’s products, marketing programs, promotions, and services to better assist clientele.  
- Perform daily departmental maintenance tasks.
- Coach new employees to be efficient and meet management expectations by providing over the top results. 
- Build exceptional customer experiences through engagement, attitude and service.

Sales Associate

Resham's

- Attend special events and expos to increase brand exposure and identify prospective clientele
- Establish relationship with customers, up-sell products and build a loyal clientele.
- Inform clientele of various product information
- Demonstrate the ability to multitask, handle large crowds, resolve customer issues and excel within a demanding, high-volume setting.

Assistant Manager

Marshall Associates Inc.

- Worked closely with the International Business Manager for Rollplay brand ride-on vehicles.
- Developed a customer service manual to be used as a go-to reference guide and training manual for all of the Rollplay brand customer service agents.
- Managed product shipments to various warehouses and offices throughout the united states to be shipped and received in a timely manner.
-Utilized an internal database system to accurately keep track and  pin point the whereabouts of  various sample products.
-Entrusted with company credit card to purchase sample products for various sales representatives.
- Supervised various Rollplay brand social media platforms.
- Reviewed  Toys “ R” Us purchase orders to ensure that all relevant Rollplay brand products were accurately detailed in the companies database.
- Contacted various Walmart store managers throughout the Unites States to ensure that all relevant Rollplay brand products were properly displayed.
- Aided in the production of Rollplay brand product assembly videos.
- Handled various Rollplay brand online customer service issues and complaints.
- Assisted in the setup and breakdown of weekly, monthly and yearly sales meetings.
- Generated and analyzed market research by gathering data through various retail websites and developing comparison spreadsheets of our companies products as well as our competitors.
- Provided assistance to coworkers in need of meeting deadlines and finishing projects.

International Business  Management Internship

Salesforce Certified Administrator with experience in sales, marketing and business operations.

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