Netsmart

On the Simple team at Netsmart, I manage complex projects and business programs, develop strategies to improve efficiency, and produce inbound leads through digital marketing activities.

PROGRAM MANAGEMENT: 
- Manage database of 80,000+ contacts & analyze data to inform decisions
- Manage webinar program (2-3 webinars/month on critical industry topics)
- Document/refine complex processes & recommend process improvements
- Manage spending related to programs on 5-figure budgets

Accomplishments: 
- Developed a data reporting process providing leadership with visibility into over $5 million of sales pipeline
- Grew webinar program by 210% YoY

PROJECT MANAGEMENT:
- Collaborate with cross-functional teams to meet project objectives
- Join projects as needed to represent my business unit
- Coordinate projects requested by departments for client retention, product announcements, etc
- Coach team members through new workflows

Accomplishments:
- Managed a technology platform implementation (Marketo) resulting in 20,000+ new mailable contacts and improved marketing program efficiency
- Key contributor in multiple technology migrations including Salesforce and ServiceNow

MARKETING ACTIVITIES: 
- Sales enablement for marketing-generated leads
- GTM support for product launches
- Email campaign development and execution
- Creative design (portfolio available on request)

Accomplishments:
- Exceeded marketing pipeline generation quota by 140%
- Increased leads from webinars by 270% YoY (bringing total leads to four digits

Senior Program Coordinator

I was responsible for generating new business with healthcare organizations in my territory.

- Full-cycle sales pipeline management
- Used a consultative sales approach to build relationships via telephone and email
- Met or exceeded activity metrics on a monthly basis
- Conducted market research to identify ways to align our product with client needs
- Developed familiarity with CRM software and sales engagement tools
- Continued contact with new clients after signing to... 
     > Improve retention and adoption
     > Identify upsell opportunities, 
     > Expand the company's referral network

Accomplishments:
- Led collaboration with sales and marketing teams to create new outreach materials
- Launched “Open Gym Series” - monthly sessions for sales team to enhance product knowledge, sales skills, and brainstorm new outreach strategies

Client Development Representative

In this role, my primary responsibility was completing an extensive sales training program. In addition to the obligations of the program…

- I participated in several outbound calling campaigns to clients,
- achieved product demo certification,
- and coordinated a data cleanup project of 1,000+ records in Salesforce.

Accomplishments: 
- Created a process for identifying ideal client targets using a new database tool
- Updated the team’s sales presentation deck

Client Representative

HomeAdvisor

Managed a pipeline of several hundred accounts through all phases of the sales cycle using a consultative approach. 

Interacted with small business owners by phone and email, presenting HomeAdvisor’s marketing and customer management tools.

Sales Consultant

Paonessa Talent Agency

Actor

Samuel Pate

I have performed in a variety of roles ranging from classic to contemporary works. Credits include: 

- National Coca-Cola TV/Radio Commercial - Voiceover - "Together Tastes Better" Campaign
- Warner Bros Polar Express Train Ride (Union Station, Chicago)
- Hamlet in Hamlet by Shakespeare
- Tony Marino in Where We’re Born by Lucy Thurber (The Den Theater, Chicago)
- Leonid Gaev in Cherry Orchard by Anton Chekhov
- Dorante in The Liar by David Ives
- Dwight/Gordon in Dead Man’s Cell Phone by Sarah Ruhl
- Orlando in As You Like It by Shakespeare
- Claudio in Measure for Measure by Shakespeare

Film credits include: 
- Orren Wilder in Oil Wind (Supporting)
- The Carbonaro Effect, season 4 episode 11 “Vegan Plant”

Actor | Producer - Stage, Camera, Voiceover

University of Illinois College of Medicine

I coordinated simulated medical encounters as a standardized medical patient. 

I provided feedback to the medical students after the encounters, facilitated reflection, and developed goals with the medical students based on session analysis.

Standardized Patient

Bonobos

I provided personalized service and consultations, achieved high KPIs, adapted to customer needs, and cultivated a diverse client book. My role required thorough product knowledge and involved design of merchandising visuals.

Style Guide

Berlin Packaging

I facilitated a company-wide platform migration to BambooHR, advised employees on best practices, and escalated their issues. 

I also provided operational assistance to officers, meeting deadlines and adapting to the needs of the team. With my team, we developed a process to streamline onboarding communications to hiring managers and new hires.

Talent Acquisition Coordinator

University of Dallas

I directed and produced my own adaptation of F. Scott Fitzgerald's "The Debutante". 

I led the project from conception to completion over the course of 14 months, envisioning the artistic design and directing all elements of the production. 

I recruited and managed a team of over 30 people in various roles - actors, designers, assistants, crew. 

I spearheaded all marketing initiatives for the show, maintained budgets and expenses, and presented proposals to executive producers. 

Final deliverables included an in depth, 35 page thesis regarding F. Scott Fitzgerald's personal and artistic intentions with the play and their bearing on artists and audiences at large.

Director & Producer

Project Thirty Six

I created and executed marketing strategies for a film production company, developed business opportunities and relationships, prepared budgets, and coordinated events, including hosting A-list actors.

Internship - Administrative Assistant

On the Simple team at Netsmart, I manage complex projects and business programs, develop strategies to improve efficiency, and produce inbound leads through digital marketing activities.

Accomplishments in my current role: 
- Exceeded yearly pipeline generation quota by 140%
- Grew webinar program by 210% YoY
- Increased leads from webinars by 270% YoY (bringing total leads to four digits)
- Coordinated a marketing platform transition resulting in 20,000+ new mailable contacts
- Developed a tracking process to report sales cycle progression and attribution

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