ShipScience

ShipScience helps 100's of businesses save time and money on shipping.
Our turn-key SaaS shipping intelligence platform provides eCommerce companies with a better understanding of their shipping data and how to optimize one of their most expensive line items.
>$4B in processed shipping spend
>$300M in realized savings
Come check us out: www.shipscience.com

Director of Sales

Vendr

•2022 Top Sales Rep 182% net-new sales quota attainment
•2021 Top Sales Rep 141% net-new sales quota attainment
•President's Club attendee x2

Enterprise Sales

•Joined Vendr as employee #3 during Y Combinator
•Developed initial CS playbooks from Onboarding through Renewal
•Managed seed round customer relationships from $500k ARR to $5M ARR
•Hired and managed our first 4 Customer Success Managers + Customer Success Operations
•Converted 100% of Monthly subscribers to annual plans, >95% retention

Head of Customer Success

InVision

•Tasked to lead InVision’s product implementation services strategy
•Hired and managed a team of implementation specialists
•Worked with design industry leaders & agencies to develop a paid product onboarding experience

Manager, Enterprise Implementation

•Managed 50+ Enterprise accounts.
•161% quota attainment (Retention + Upsell). 2nd leading contributor on a team of 35 CSMs.
•Led the enterprise team in customer onboarding target (more than 90% of users activated within 45-days of contract execution)
•Exceeded 95% quota attainment during all 18 months in role
•President's Club attendee x2

Senior Enterprise Customer Success Manager

Enterprise Customer Success Manager

Ogilvy

•Managed Research/UX/UI agency engagements. Account Portfolio included: American Express, DaVita, and Cognizant. Total account work = $3M+

Account Manager

Portland Webworks

•Project managed numerous custom application and software development projects simultaneously. Account Portfolio included: Sappi, Visit Maine, Axiom, and L.L. Bean
•Assisted with the sourcing and RFP development for US government-issued web projects.

Project Manager

Director of Sales at ShipScience

I enjoy helping companies grow. I value authentic relationships, and moving organizations forward to their highest potential via technology.

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Sam Gorgone

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