Acumant

Strategic Project Manager

Carnival Cruise Line

Managed the Migration of HR/Payroll/Benefits systems from Infor Lawson to Ceridian Dayforce

Scrum Master / Project Manager / Coordinator

Multiple Companies Home Services/ESG/Utilities

Senior Agile Consultant

Farm Bureau Insurance of Tennessee

- For a critical Digital Transformation program at TN Farm Bureau Insurance, led the delivery of a critical Enterprise Content Management solution (Document Storage and Forms Publishing) that involved integrations with Guidewire Claims, Policy, and Billing lines of business.

- Collaborated with a 3rd Party / Vendor for OnBase content management product to create the SoW/contract and then lead them through the entire SDLC using Agile and Project Management practices.

Scrum Master / Project Manager

Cigna Insurance Services

- Led a team of in-house and vendor professionals in Robotic Process Automation (RPA) development, resulting in enhanced operational efficiency and the integration of a digital workforce throughout the organization.
- Worked closely with teams from sourcing, security, and deployment, successfully completing multiple RPA implementations.
- Developed RPA methodology and templates, accelerating the launch of RPA projects at Cigna.
- Oversaw all phases of RPA, from Proof of Concept to the establishment of the RPA Center of Excellence, ensuring consistent and organization-wide RPA adoption
Through RPA automation, significantly improved the efficiency and accuracy of Claims processing.

ServiceMaster

Using Agile Methodology in a SDLC project that builds B2B Sales for American Home Shields
Working with Agile project teams as part of SAFe to develop coordinated releases.
Adapting practices of Agile Scrum to plan, execute and release.

Scrum Master

FedEx

- Collaborated with a team of firmware engineers in defining Internet of Things based product  requirements in a start-up environment 
- Worked with Tech lead to develop the Agile / Scrum processes applicable to Firmware-type of environment particularly with respect to product backlog and release planning
- Responsible for the project story board, daily scrums, user story grooming, sprint planning /estimation and release plans 
- Worked with team members to get an agreement on “Definition of Done” for the user stories assigned to them
- Oversaw the day-to-day progress of Agile, Waterfall & Hybrid parts of the project
- Facilitated communication within the team and with the key stakeholders outside the team
- Monitored team backlog daily and ensuring it accurately reflects the current state, including time to be burned and status

ScrumMaster

Toyota USA

- Successfully led vendor procurement process for a multi-million dollar E-Commerce system for Parts and Accessories. Involved in RFP due diligence, vendor solution evaluation and presentations to Toyota management
- Executed a critical project for rolling out a SaaS-based Learning Management System (LMS) that is used by about 140,000 users for Training / Certification 
- Understood business processes, data flows and configuration used in the existing legacy system and how the new LMS system functionality would replace that system
- Implemented a critical infrastructure (hardware, software, middleware) project involving $0.5 million for a complete project life cycle 
- Planned the roll-out of cloud-based accounts in Box.com and created a road-map for the future of Box at Toyota
- Interacted with senior management across Toyota departments, Microsoft resources, multiple product vendors and managed matrix/virtual teams in migrating to Microsoft cloud-based O365 Messaging and Collaboration systems including Exchange/Outlook, Lync, SharePoint
- Scoped and de-scoped project work-streams by prioritizing requirements, change requests, service requests, tickets in view of project resource and time constraints
- Involved in financials (forecasting, accruals, estimation), risk management, scope management with the enterprise-wide teams
- Managed critical issues through daily triage meetings, communicated status through weekly status reports and program dashboards

Project Manager

Genpact Headstrong Capital Markets

Senior Consultant

I am passionate about improving businesses through the effective use of technology. Special interest and experience in ERP / RPA / AI-based projects.

Taplio

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