Swiss Re

● Act as enabler and coach to successfully deliver projects and initiatives: achieve a high speed of adoption, ultimate utilisation and proficiency of new or changed solutions, may it be digital tools or processes.
● Provide hands-on, pragmatic change management services to projects and initiatives, including the definition of change approach, stakeholder management, training concepts, design and delivery of training and change interventions.
● Drive strategic topics with strong cultural change and transformation components and promote cross-divisional collaboration across all hierarchy levels.
● Support creative ideation, problem solving and solution design through targeted interventions with professional workshop design and facilitation.
● Be a source of innovation with regards to behavioral change, people engagement and adoption, impactful communications.
● Actively build and contribute to an active change management community of practice across Swiss Re that provides the platform for exchange, mutual learning and development, thought leadership and best practice/methods in the area of change management.

Senior Organisational Change Consultant

SWAROVSKI

Enabled local project managers to maximize end user engagement for Workday, the new people management system, through ADKAR based change management methodology. Tools delivered included stakeholder management, communication packages, impact and readiness assessments as well as the support to tailor the deliverables to local circumstances.

Change and Communication Manager

LafargeHolcim

My greatest achievement was to position and promote the success stories of cement manufacturing to highlight the impact of our technical successes on the bottom line and engage the 60’000 people working in cement production towards Manufacturing Excellence. As the person responsible for merger communication in this community, I am proud that we achieved 60% transparency rating in this challenging time.
•	Built a collaborative platform for the broad Cement Manufacturing community of 60’000 people to stay informed and share experiences.
•	Coordinated and published success stories to illustrate the value add of Performance Excellence in Cement to the Holcim world. 
•	Coached community managers to create topic related platforms to share and communicate success stories and best practices with regions and plants.
•	Supported merger related activities through internal communication to boost transparency and engagement.

Communications Coordinator

My greatest achievement was mobilizing 100+ regional and country representatives from April to the Go Live in September. The change framework was the foundation for local implementation plans with the local Change Managers to deploy Google Apps to the Holcim Group (40,000+ employees). The Change framework was designed, developed and shared with all regions to adapt to local needs and included:
•	Rolled-out the communication campaign (designs, templates and examples)
•	Developed the training package and trained trainers to act as super users
•	Created the ambassador program and trained ambassadors to drive implementation on the ground
•	Measured and monitored the adoption of change through regular surveys to adapt the rollout

Change Manager

My greatest achievement was to build a stimulating and self-sustaining turntable with both global and local communication and awareness tools to support the adoption of the ASK-LEARN-SHARE culture. 
•	Established a global change communication package for local implementation of the Knowledge Management (KM) framework (virtual communities of practice and collaboration based on the ASK-LEARN-SHARE methodology)
•	Established a systematic process to retain critical knowledge: Process for Effective Experience Retention (PEER) 
•	Created a corporate narrative for key sustainable development messages through consultation with subject experts, signed-off by the Executive Committee and published globally.

Global Knowledge Management Consultant

Sasol

My achievement was to conceptualise and manage
- a companywide knowledge management policy through extensive consultation 
- a framework and system to capture and action learnings on all Sasol Technology projects and critical internal processes. The framework includes facilitation guides for peer assists, knowledge assists and retrospects as well as a learning tracking system.
- a document management framework with project document controllers for front end loading projects 
- a comprehensive community framework including a facilitation tool and system to enable the electronic collaboration within geographically dispersed communities
- the corporate memory database (Knowledge Online) in Livelink with an Advanced Classification and Taxonomy management tool

Knowledge Management Consultant

NERSA

My greatest achievement was to implement a records management system to enable end users to retrieve historical data effectively.

Records Manager

Alexander Forbes

My greatest achievement was to develop client specific extranets and a contact database to enable consultants to liaise effectively with clients.

Intranet Manager

Unisa

- project team member to evaluate and recommend the new consortium library system for the Mellin grant to 11 university libraries in the Southern African region
- built and managed the infrastructure to enable library users to access various CD and online databases from all satellite libraries
- provided research support to lecturers and post graduate students of the Management Science Faculty

Information Services Librarian

I’m passionate about customer and employee engagement because the end goal (the audience) should be top of our minds with whatever we build. Listening to the audience before deciding what to do is my mantra: don‘t assume, ask!

I enjoy facilitating groups to achieve a common goal and finding creative solutions to problems. 

I'm a Prosci® practitioner and trainer, with experience in shaping and implementing global initiatives in finance, manufacturing and retail.

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