Sanat Singha's Linkedin Analytics

I am a Technical Lead at Ericsson India Private Limited, currently working with the Learning Service Delivery India Digital team since May 2017. In addition to my core competencies in technical writing, my professional journey has encompassed project management, customer delivery success, technical communications, UI/UX, operations, and organizational support-related activities. My key skills include: • Technical Documentation (User Manual, On-screen help, SOW, PoC, Design docs) • Technical Communications (Newsletters, Presentations, Illustrations, Datasheets) • Program and Project-level documentation and team collaboration support • Requirements Analysis, Project Management, and PMO Support • UI/UX design support, Brand compliance check for design and editorial guidelines • Content curation, editing, proofreading, publishing, and doc repository management • SharePoint Portal management, PowerApps development (Basic) • M&C support, MS Excel (Advanced) • Team operations and Organizational activities • Blog writing, Website maintenance, Technical SEO audit • Analytics, Reporting, Dashboard Management I hold a Post Graduate Diploma in Technical Writing (PGDTW) from Symbiosis in Pune, a Post Graduate Diploma (PGDM) in Marketing Management from the All India Management Association (AIMA) in Bangalore, and a Master's degree in Science (MSc) from Calcutta University. I have extensive experience in web content writing, technical product documentation, digital marketing, and blogging in the IT and software domain. In 2006-2008 during my management program at IBMR in Bangalore, I was the semester topper and was awarded a Gold Medal for my achievement. Before joining Ericsson, I worked as a Senior Technical and Web Marketing Writer for Kovair Software and as a Content team leader for Softz Solutions. Prior to Kovair, I worked with Softz Solutions for 4 years and 8 months, managing content and digital marketing teams as well as client deliveries. I also worked with Cyber Media India Online Ltd. (CIOL) and Deccan Chronicle Holdings Ltd. in Bangalore. My goal is to continue learning as I grow older. I have a keen interest in traveling, business networking, and discovering the newest developments in telecom and software domains. I am a contributing author to several publications, including CMCrossroads, DZone, Techgig, SmallBizTrends, Template Monster, Skyje, SEM Rush, Social Media Today, Social Mouths, Design Beep, Tweak Your Biz, Design Float, Rankwatch, Quintly, and Pagewiz."