Sandokan Stage, MBA, MSc., PMP®, ITIL's Linkedin Analytics

Service Delivery | PMP® | Client-Centric | Operational Excellence | Cross-Functional Leader | Strategic 🌟 CAREER PROFILE: With two decades of immersion in the SaaS enterprise landscape, I have navigated diverse industries including Technology, Government, FinTech, Education, Construction, Manufacturing, and Healthcare. My journey spans engagements with Fortune 500 corporations, medium-sized enterprises, and startups alike, shaping a career dedicated to a leadership style centered on accountability, innovation, results-driven strategies, and operational excellence. I have consistently exceeded performance benchmarks, achieving an average team utilization rate of 90% and driving projects to completion with a 97% customer satisfaction rate. Through strategic leadership and cross-functional collaboration, I have driven operational efficiency, strategic vision, and dynamic leadership necessary to ensure the alignment of Professional Services operations with broader organizational objectives. My experience and skills enable me to engage effectively with internal and external stakeholders, rallying support for Professional Services objectives and enhancing stakeholder engagement. With a strong background in project management, service delivery, and customer advocacy within the realm of SaaS enterprises, I am well-equipped to lead teams, manage complex projects, and navigate challenges in a dynamic environment. In addition to my industry-spanning experience, I bring a toolkit of competencies including Customer Experience Transformation, Strategic Partnership Development, Implementation, Digital Transformation, Program/Project Management, Cross-Functional Leadership, Matrix Leadership, Stakeholder Management, Operational Excellence, Change Management, Process Optimization, Customer Centricity, Risk Management, Data Analytics, Customer Engagement, Consulting 👥 Looking for: Roles that require client-centric leadership, operational finesse, and transformative advancement. My expertise is an invaluable asset for industries seeking growth through customer-centric strategies.