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- Technology leader with 20yrs experience in Sales, Customer Success, Professional Services, Support and Engineering - Currently leading Global CS teams for MuleSoft’s Automation(RPA, Composer and Flow) and Retail and Consumer Goods Operating Units, helping MuleSoft's most strategic customers shape their Hyperautomation strategy - A data-driven PnL executive and I combine data with context to drive timely decisions for business. Have led Adoption, Retention, Expansion and Advocacy efforts across Enterprise, Mid-Market and SMB customer portfolios from as small as 50 to 1000+ customers - Adept at recruiting, onboarding, mentoring highly effective global teams that consistently deliver. Have led 100M+ portfolios with 10-200 member teams globally - Have strong consulting and sales background in the entire spectrum of Enterprise Technology. Proven track record of revenue and profitability growth YoY - A proud Dad of two beautiful kids - Shan and Sachi. Family, Community and Colleagues play critical role in defining me. - Passionate about Customer Success, GTM, Technology Strategy and Change Management. Regularly write about these topics. Views are personal.
Check out Santosh Sahoo's verified LinkedIn stats (last 30 days)
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