Sapna Jaisinghani (she/her)'s Linkedin Analytics

Looking for new opportunities within Digital Business and Service Design thinking. My core expertise is to deliver a productive solution for a problem, that makes the expected business impact and delights users. I enjoy teamwork, especially in multidisciplinary and multicultural teams because they can make it more enriching and offer new and interesting perspectives. I’m deeply passionate about continuous learning and inspiring others for their best results. I'm currently exploring the world of Service Design Thinking as doing my Masters at Laurea University, Finland which is focused on Service Innovation and Design. My motivation is to deepen my understanding of service design, business innovation and co-creation principles. --------------------------------------------------------------------------- Key competence areas: Customer Experience CX, Digital User Experience UX, Experience & Design Strategy, Online Usability, Service Design, Design Thinking, Digital Strategy, Design for conversion, Research & Analysis, Business concept development, Creative and Art Direction, Digital Marketing & Brand Awareness, Marketing and Analysis, Web Analytics, Business Concept Development, Requirement Management, Agile software development, Project Management, Cross-functional Global Projects, Digital Services/Applications, Internet of things (IOT), Mobile Optimisation/Responsive views, Online Customer Care, eCommerce, Change Management, Business Operations, Digital Transformation, Qualitative & Quantitative Research Methodologies and Decision-Making Core UX: Service design, Research & Analysis, Personas & User Journeys, Wireframe & Prototype creation, Usability Tests and Expert Reviews, Branding & Visual Design Language, User centric design methodology, User research, User need analysis, Interaction design, Consumer journeys, Information architecture, Digital Strategy, Digital user experience, Design for conversion, Heuristics evaluations, End-user testing, Comparative & strategic reviews, Customer experience solutions across web, applications & hand-held device technologies, etc.