Sara Odorisio's Linkedin Analytics

🌟 𝐌𝐈𝐒𝐒𝐈𝐎𝐍 🌟 My mission is to help people in the hospitality industry feel more confident and successful in their role. This year: - I want to support 200+ customer service professionals in learning the skills they need to start their customer facing role with confidence. - I aim to empower 30+ hospitality managers with the skills they need to lead their teams effectively. Together, we're working towards creating better experiences for guests/customers and building stronger hospitality businesses. 𝐌𝐄𝐄𝐓 𝐓𝐇𝐄 𝐓𝐑𝐀𝐈𝐍𝐄𝐑 I’m Sara, and I am a passionate trainer and facilitator, devoted to long-lasting and fast results for every client. For over a decade, I worked in luxury environments like 5-star hotels and Michelin Star restaurants across Europe - helping them increase revenue and improve customer satisfaction. Over the past years, I have trained countless professionals to do the same, and I'm excited to share my knowledge and embark on this transformative journey with you and your team. 𝐖𝐇𝐘 𝐇𝐎𝐃𝐎𝐒 𝐓𝐑𝐀𝐈𝐍𝐈𝐍𝐆 Hodos Training was established in 2020, and our journey began with a passion for empowering people to reach their full potential. I am committed to fostering growth, innovation, and transformation. Whether it's face-to-face or online, my training courses and workshops are meticulously designed to provide practical, engaging, and interactive experiences that leave lasting impressions, and help you achieve breakthrough results. My training is: PRACTICAL, based on years of hospitality management experience TAILORED to your business FOCUSED on what truly motivates staff to deliver customer service excellence 𝐖𝐇𝐀𝐓 𝐈 𝐎𝐅𝐅𝐄𝐑: ✅ Face to face training courses ✅ Online webinars and workshops ✅ Individual coaching and development ✅ Tailored courses/ workshops 𝐂𝐎𝐕𝐄𝐑𝐄𝐃 𝐓𝐎𝐏𝐈𝐂𝐒: ⭐Coaching & Mentoring ⭐Communication ⭐Conflict Management & Resolution ⭐Customer Care & Experience ⭐Emotional Intelligence ⭐Equality, Diversity & Inclusion ⭐Leadership & Management ⭐Presentation Skills ⭐Resilience at Work ⭐Team Building & Development ⭐Telephone & Email Etiquette ⭐Time Management 𝐆𝐄𝐓 𝐈𝐍 𝐓𝐎𝐔𝐂𝐇: 👉 Book a free call with me https://calendly.com/hodostraining/45-minutes-call 👉 Email me at [email protected] 👉 Message me here on LinkedIn