GraphiteRx

Product Manager

Basnet's Service Inc

Founder

The Great Nepali Diaspora

Member

Coin Cloud

Led the switch from the Know Your Customer (KYC) process in the Kiosk to the Web, increasing the conversion by over 20% and decreasing the number of Customer Service Representative(CSR) calls for KYC reasons by over 50%.

Driving Product Stabilization, leading to aggressive conversions and increased revenue from in-house DCM software from $2.5 million/month to $28 million/month.

Collaborated with the CSR team to enhance the customer Chase process, contributing $10 million in quarterly revenue.

Upgrading the armor Cash-pickup process in the Kiosk is expected to decrease disputed pickups by over 25%.

Created the templates for the Product Intake Process and Product Requirement Documents. 

Automated the flow to give stakeholders a real-time view of relevant features and bugs in Notion. 

End-to-end integration from discovery to development of analytics, Customer feedback, and loyalty solution.

Associate Product Manager

Developed an employee batch payment solution, allowing the Accounting team to make payments in Ethereum to Vendors and Employees from Excel.

Product Intern

Tathyakar Technologies

Built and Managed 16 member Mobile, Web, and Design teams to build ‘Vhoye': A loyalty and Intelligence platform for hospitality, for Web, IOS, and Android.

Secured partnership with Nepal's most prominent company in the Beauty industry and only check validation software, accounting for over 60% of company revenue.

Raised $30K in the capital.

Co-Founder

Agora Néos Inc.

Integrated Google Tag Manager to the site. 

Conducted Static, Integration, and Usability testing on the site.

Software Engineer Intern

The Niela Project

Web Developer

Samsung Electronics

Product Associate

Long Beach City College

Embedded Tutor

ABM Industries

Worked as an Airline Passenger Assist for American Airlines.
Assisted Passengers with disabilities during boarding and deplaning.
Ensured unaccompanied minors were assigned to the responsible gate agent, flight attendant, or parent.
Coordinated with dispatchers to guarantee all flights had necessary assistance.

Airline Passanger Assist

Creative, motivated, and persistent problem solver passionate about innovation, entrepreneurship, and creating opportunities. Absolute love for bringing Product Visions to life, from building products in Online Dating and Hospitality to managing Digital Currency Machines(DCM). Worked with global teams in Mexico, Brazil, India, and Nepal. Strategic thinker combining Data and Customer Experience to drive meaningful change. Developer with experience in integrating Analytics, Customer Feedback, and Loyalty Solutions.

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Sarad Basnet's Linkedin Analytics

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