ContentHack Marketing

ContentHack Marketing is a B2B tech and crypto content strategy, writing, and editing agency. We provide technically accurate, engaging, SEO-optimized content and EAT. 

We work directly in your workflows, be it AirTable, Monday, Asana, SurferSEO, SEMRush, WordPress, and more to handle as much or as little of the content creation process as you want. 

Send me a message and let's discuss your goals for your content and we can take the rest off your plate!

Founder & Lead Writer

Varos

Manage and execute lifecycle marketing strategy, including website optimization, SEO, content marketing, influencer marketing, email nurture campaigns, and paid ads. Oversee and work directly in customer support, run strategic onboarding calls, and serve as main point of contact for key clients to drive retention and upsell opportunities. Collect and synthesize client feedback for the Product team, create educational content on relevant marketing analytics topics and the product, and manage a team that assist with support and development work.

Head of Marketing & Customer Success

Ryna

Reported directly to the CEO, supporting all areas of the business including Sales, Customer Success, Product, and overall strategy and process creation / improvement. Managed a team of 5 sales associates and 2 developers, while building automated processes for client engagement and owning partnerships with real estate developers. Left due to relocating to the US.

Chief of Staff

Maker AI

Managed a team of Customer Success Managers and Onboarding Specialists, taking ownership of key metrics including product adoption, Net Revenue Retention (NRR), NPS, and CSAT. Worked closely with the Product team to implement a Voice of the Customer (VoC) feedback loop to drive meaningful improvements to the product. Served as a member of the executive team, representing the interests of our clients and the Customer Success organization and ensuring a customer-centric approach to decision-making.

Head of Customer Success

Served as Chief of Staff to the CEO, managing special projects including internal communication improvements, compliance, and rebranding. Prepared board meeting slides, executive meeting agendas, investor updates, and ran executive meetings to ensure proper prioritization of updates and discussion points. Coordinated content preparation and facilitated the weekly all-hands meeting, helping to improve company culture and drive engagement.

Chief Of Staff

Owned customer onboarding, retention, and expansion for mid-market and enterprise customer segments. Managed a book of our 50 highest-value clients and drove NRR to record highs, consistently exceeding targets and delivering outstanding customer experiences. I was given the Most Valuable Player award for 2021 for the impact I drove on the business.

Customer Success Manager

INTERCEPT

Managed all marketing projects and clients associated with high-value accounts, specializing in B2B tech. Supported with multiple campaigns to drive software adoption, professional development through technical certifications, and Account Based Marketing (ABM). Built lasting relationships with clients and delivered a high standard of work consistently to ensure retention. Managed end-to-end execution of marketing projects, including budget and SOW development, creative ideation, execution, and post-project reporting. Coordinated with multiple stakeholders, including clients, vendors, PR agencies, media agencies, internal team members, and contract employees to ensure success.

Account Manager

Western Computer Science Undergraduate Society

Served as an executive member of the Computer Science Undergraduate Society, representing the interests of computer science students and assisting in the planning and promotion of social events.

Vice President of Communications

I create top ranking, shareable content for tech and crypto brands. I'm an experienced content strategist, writer, editor, and I work fully within your current workflows to take the headache out of content. 

My background is in B2B tech marketing and MarTech startups, working with clients in a consultative capacity to help them reach their goals with content and digital marketing platforms.

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Sarah Clowes-Walker

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Sarah Clowes-Walker

Want to drive more opportunities from LinkedIn?

Sarah Clowes-Walker's Linkedin Analytics