Sarah C.'s Linkedin Analytics

Hey, I'm Sarah 👋 a Customer Success leader with over 7 years of SaaS experience. I am currently the Head of Customer Success at Fellow.app, where I manage the customer experience and the teams that support it 🤝 I'm passionate about building and retaining high-functioning, customer-centric teams. I believe empathy is the key to effective leadership 🔑 As the former owner of a wedding planning business, I deeply understand the impact of customer delight on a fast-growing company 🚀 I specialize in creating scalable customer journeys and efficient internal processes at tech startups from Series A to C 📈