Raytheon Technologies

Senior Manager - Enterprise Infrastructure Services PMO - Enterprise Agile Coach 

JPMorgan Chase & Co.

Vice President - Wealth Management Technology - Agility Lead

AustinCSI

Scrum Master/ Agile Coach  at Toyota

•Facilitate collaboration of scrum masters and project managers across a network of 40+ sites and over $20 Million of North American technology investments with various business teams to create dashboards using MS PowerBI with JIRA data to depict project status and provide transparency for stakeholders to best determine funding, resource allocation, accuracy and turnover of current LAN and WLAN projects. 
•Support multiple product owners by gathering requirements with unique product teams to ensure requirements are clear and concise, optimal prioritization of user stories, efficient rewriting of support ticket/bugs as user stories, and assign business value to ensure team is able to perform when PO is unavailable.
• Actively work on helping teams overcome impediments across various levels while utilizing scrum of scrum to enable cross-team communication and coordination in order to ensure all projects are delivered on time and with maximum value.

Project Manager at PepsiCo

• Collaborated with multiple vendor teams to complete full-site LAN remediation at Distribution Centers and Warehouses from early planning phases to post-implementation support to ensure smooth infrastructure delivery.
• AustinCSI Agile Team at PepsiCo Community of Practice - Team Lead

Management Consultant

Dell

• Validated all requirements were met for new APIs added to our product code by ensuring lead engineers from third party vendors and our developers were in alignment before pursuing further feature enhancements to the product.
• Worked closely with PMO to ensure business vision was implemented and business value was delivered through scrum framework rapidly and incrementally.

Scrum Master - Data Guardian for Mobile

• Assisted with various Third Party management program initiatives by working closely with the Third Party leads and other stakeholders to ensure effective communication and enhanced user experience with Data Guardian for Web.

Scrum Master - Data Guardian for Web

• Collaborated with the Chief Product Owner and development team to transform previous waterfall processes with Scaled Agile Framework principles to reduce backlog and optimize team capacity.

• Identified key defects to enhance user experience with an increase in product features and performance while ensuring effective communication and transparency per product release

Scrum Master - Data Guardian for Mac

• Implemented new processes for publishing over 150+ documents on a quarterly release cycle to reduce publishing efforts by 40% and allow techpubs team to focus on producing quality products for our global customers.

Project Manager / Scrum Master - TechPubs Team Lead

• Deployed client software for BETA testing on monthly cadence to internal customers to increase product reliability for production release.
•Ensured that our enterprise security solutions engineering team had the infrastructure support and tools to be able to deliver quality products in both SaaS and On-Prem environments.
• Drove the continuous improvement of test system preparation and asset management processes to help increase productivity and effectiveness 
• Defined and documented processes for infrastructure architecture, QA lab, and IT to ensure efficiency in the DevOps group
• Functioned as a test hardware and platform preparation expert with the ability to provide technical leadership for other team members
• Worked cross-functionally with QA and Automation teams during sprint planning and other related discussions, to ensure platform preparation requirements were met for current and future product test plans
• Responsible for deploying and managing backups/restores for VMs
• Software Tools: mysql, Atlassian tools (Confluence and Jira), WinPe, Ghost, VirtualBox, VMware

DevOps Engineer

• Provided support to technical staff by defining needed improvements to project software and remediating technical issues.
• Conducted quality control assessment of various data types prior to final submission for implementation.
• Developed new, streamlined, processes for file management, processing, and data transfer as part of a workforce management efficiency initiative to reduce risk levels by 30%.
• Produced reports for internal and external clients on project metrics and corresponding revenue implications for projects over $20 million.
• Provided customer service to various clients, answering inquiries based on provided information and resolving technical issues through corroboration with Product Managers and consulting staff to manage and complete special projects.

Project Manager - Senior Operations Analyst

Soligent

• Organized material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology
• Observed production, developmental, and experimental activities to determine operating procedure and detail

Technical Writer Intern

PepsiCo - Frito Lay

• Managed teams of 15-20 members to increase invoice accuracy goals
• Identified opportunities for three distribution centers to achieve region goals for invoice accuracy and sustain new processes.
• Led weekly conference calls for the TEXOMA region to discuss opportunities for DC’s to promote accuracy and efficiency

Supply Chain Intern

Wells Fargo

•	Experience with OCC Consent Order
•	Filed confidential papers, and helped create a professional work environment
•	Identifying Foreclosure and/ or Bankruptcy Documents
•	Cross-referencing Document Checklists for any/ all missing required documentation

Quality Assurance Analyst

Accomplished Agile Practictioner drives organizational improvements through leveraging expertise in Project Management, Agile frameworks, and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization.

Taplio

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