City Of Guelph

Business Services, Environmental Services - providing exceptional customer service to internal and external customers at City of Guelph Water Services.

Customer Service Clerk

LimeLife by Alcone

I enjoy helping people feel good in their skin (again) through education and using all-natural skin care and professional makeup solutions. LimeLife by Alcone is the only direct-selling professional makeup brand and developed an all-natural skin care line to complement. As a trusted Independent Beauty Guide, I've sold over $27,000 CDN of this amazing skin care and makeup! I lead a small but successful team of Independent Beauty Guides aiming for financial independence. I offer one-to-one consultations for skin care or makeup, beauty events, advice or any business guidance needed. Skin care and foundation samples available.
https://www.limelifebyalcone.com/LLRPlvgKNGLv
https://linktr.ee/SarahWajgensberg

Independent Beauty Consultant

Gore Mutual Insurance

Assist clients with effective auto insurance claim processing.

Associate ClaimCare Advisor Auto

Glen Dimplex Americas

Manage all sales order after-care for home and commercial heating products. Returns order processing expert. Investigate customer claims, enter sales orders, provide excellent customer service. Develop processes to increase efficiencies in sales order flow and improve customer experience.

Returns Order Processing Analyst

Danby Appliances

Provide sales support to our largest National retailers such as Costco, Home Depot and Best Buy.

National Account Coordinator

Played an integral role in the launch of Danby Appliance Retail Outlets and managed the location in Guelph, Ontario.  Responsible for revenue and inventory management and managed two retail employees. Retail outlet grossed over $800K in first year of operation.

Retail Outlet Manager

Lead a team of Consumer Service Representatives to maintain Danby's reputation for offering quality products and service.  Developed process and training documentation.  Motivated employees to exceptional performance.

Consumer Service Team Lead

Accu-Link Call Centres Inc.

Leadership role within the Training Team.  Managed training audits for multiple clients, led teams of Customer Service Representatives and developed several Junior Trainers/Support Coaches.  Also held positions in the Help Desk, as Team Leader and Dedicated Coach.  Earned multiple company awards and recognitions and always maintained exceptional performance.

Trainer/Support Coach

Grand Banks Fish Ltd

Family business selling salt fish and live lobster to grocery and other retail stores in the Greater Toronto Area.  Gained experience in office management, bookkeeping, sales, market research and following up to ensure customer satisfaction.

Office Manager

Completed customer requests for utility line locates via phone, fax and email.  Compared maps of utility infrastructure to line locate requests to determine if clearance could be issued in-house or if a field locate would be required.  Always pleasant with peers and clients, earning multiple company awards and recognitions and maintaining exceptional performance.

Customer Service Representative

Strong focus on customer service and business development.  Proven leadership results in multiple positions.  Passion for learning and sharing knowledge.  Hard-working, dedicated, innovative and results-driven.

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