Sarah Cleveland, SPHR

Client Services Director & Executive Coach

Northwestern University School of Communication

I serve as a career coach for School of Communication (SoC) students, am the liaison for the MS Communication (MSC) program, and hold a leadership role on our team.

Coaching
•	I help students explore their passions and values, highlight their strengths, develop compelling career materials to tell their story, and create an achievable plan to set them on their career path

Career Management Services
•     Design and execute the career services component of the student experience for the MSC Program

Leadership
•	I serve in a people management role and lead the employer communication strategy for the SoC

Associate Director, Career Management

New Leaf Consulting Inc

Founder & President | Leadership Development + Executive + Career Coach

Highland Performance Solutions

Executive Coach

Served as HR Director for a private-equity backed organization. Conducted needs assessment on full scope of HR & talent management offerings. Advised on initiatives to fill HR gaps and reorganized the team to a People & Culture structure. Sourced, recruited, and hired three members of the Executive Leadership team.

Designed tailored coaching engagements for leaders as they stepped into new or increased responsibilities

HR Consultant & Executive Coach

Federal Reserve Bank of Chicago

Advised business unit leadership on talent management strategies & practices: Performance Management, Leadership Development, Succession Planning, Org Design, Talent Acquisition, and Compensation & Total Rewards

Key Projects:
Employee Experience - led leadership teams through engagement surveys, new hire, and exit interview data. Advised on action planning.
Leadership Development - 360 feedback & 1:1 coaching for leaders
Performance Management - developed a performance management system, rating scale, and training program 
HRBP lead for Bank's DEI consulting process
Advised leadership on equitable compensation
Rolled out a rewards & recognition program
Created a remote onboarding program

Human Resources Business Partner

Led talent acquisition for the Fed’s largest business unit, Supervision & Regulation, and led other searches across the organization. Streamlined the executive recruitment process resulting in reduced time to fill and increased collaboration with the C-suite. Served as diversity talent acquisition lead (HACE).
*Selected for the Grassroots Leadership Development Program

Key projects:
-Employer branding
-Hiring manager & interviewing skills training 
-Built recruitment dashboard in Tableau

Senior Recruiter

Waterstone LLC

Waterstone is a strategic advisor within Talent Acquisition where our skills were developed in companies just like yours. 

Full lifecycle retained search & advisor to leaders. Sourced a diverse candidate pool and recruited candidates in the following industries:
Tech, Marketing, Advertising, Private Equity, Manufacturing, and Government

Senior Associate - Executive Retained Search

DW Simpson Global Actuarial & Analytics Recruitment

Led cross-functional teams on large-scale recruitment engagements 
Recruited executive level candidates for retained searches (niche / tough-to-fill roles)

Client Manager - Retained Search Services

Sourced and recruited executive candidates 
Increased revenue by building out the firm's candidate marketing initiatives

Retained Search Consultant

CNA Insurance

Led CNA's university full-time and intern recruiting
Partnered with steering committees to deliver CNA's college recruitment strategy
Responsible for the finance / accounting rotational program, actuarial, and IT lines of business
Supervised recruiting coordinators 
*CNA FOCUS award: outstanding performance

University Recruiting Consultant

University Recruiting Coordinator

Strengthened relationships with higher ed admissions teams. Leveraged full functionality of the ACT suite to connect with students. Trained admissions and counseling staff on ACT offerings.

Senior Consultant - Higher Education Programs

Led expansion of the WorkKeys assessment through the statewide adoption in Missouri
Partnered with the Missouri Department of Workforce Development
Designed and delivered statewide training sessions for workforce practitioners

Associate Consultant - Workforce Programs

I work with individuals and groups to help identify and actualize goals, strengths and values.

Having worked with Fortune 500 companies, government organizations, and private equity-backed startups as an HR Business Partner & in Talent Acquisition for 15+ years, I have valuable insight into talent selection, leadership development, succession planning, and performance management. As a Career Coach at Northwestern University, I help individuals navigate the sometimes confusing, often tricky, always interesting, corporate landscape, to successfully explore their own career opportunities.

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