Director of Product & Client Success

LBH is a distinguished technology advisory and software development firm, specialising in developing solutions that make the lending experience easier and more accessible for everyone.

As Product Manager, I collaborate with brokers, lenders, industry partners, and our high performing project teams to execute our product strategy and roadmap from concept to launch.

Product Manager

Macquarie Group

Kubio is a cloud based loan origination platform for commercial and asset finance brokers, aiming to revolutionise the commercial lending sector by connecting intermediaries, customers and lenders with innovative technology to streamline and digitise business lending.

As Product Manager, I was responsible for product strategy and delivery across our broker technology portfolio.

Macquarie Commercial Origination provides tailored commercial loans to help brokers grow their clients' businesses. 

As Business Performance Manager, my role was to facilitate business growth by supporting key streams including sales, governance and strategy, operations, marketing and communications.

Business Performance Manager - Commercial Broker Channel

In 2015 Macquarie Business Bank and four commercial broker firms launched Kubio, a cloud-based loan origination platform as a collaborative solution for finance brokers to drive back-office efficiencies. 

As Salesforce Administrator and User Adoption Manager, I was responsible for business analysis, product design and delivery, technical implementation, change management, and platform training and support.

Salesforce Administrator

World First

World First Pty Ltd provides tailored foreign exchange solutions for private, corporate and e-commerce clients to make fast and secure money transfers internationally. 

As a Client Relations Consultant, I was responsible for communicating our offering to prospects, onboarding clients to the platform, and collaborating with sales, dealer and management teams to optimise operational processes and enhance the overall customer experience.

Client Relations Consultant

Stamford Capital Australia

Stamford Capital Australia is a real estate finance business specialising in brokerage and advisory, structured finance and direct property syndication. 

My responsibilities ranged from back office duties, to running pivotal projects to systemise and streamline business processes. I became a self-taught Salesforce Administrator, working with third party consultants on the digitisation of investor and brokerage services.

Executive Assistant

👋🏽 I'm Sarah, Director of Product & Client Success at LBH.

LBH is a distinguished technology advisory and software development firm, partnering with industry visionaries and leaders across a range of sectors to provide expert advice and smart solutions for a better future. 

We specialise in developing solutions that make the lending experience easier and more accessible for everyone. We've built our technology from the ground up, and are motivated by giving brokers and customers the best experience when applying for finance. 

I'm an avid learner, and have a strong track record working with customers and cross-functional teams to build and grow successful products.

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