Sathya Pietro Antonio Joice's Linkedin Analytics

Solutions focused, Meticulous and result oriented techno-functional expertise offering 6+ years of a successful career in the Banking/IT Domain. Recently graduated with Master of Business Administration from the University of Liverpool and actively looking for Mid to Senior roles in Business Analytics and Consulting industries.  Extensive functional knowledge. Flexible to work across various domains like Credit cards, Net-Banking, Payments, Liquidity Management, Lending and Retail.  Communicate client’s business requirements by constructing easy-to-understand data and process models.  Provide input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.  Develop business architecture using requirements such as Scope, Processes, Alternatives, and Risks.  Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.  Creating & implementing work flows to facilitate improvements by identifying service delivery gaps, offer solutions and successfully implement ideas to enhance to products and services.  Involved in dissemination of information to Team Members, Team Huddles & drive the mentoring initiatives to increase knowledge and subsequent productivity.  Expertise in planning, monitoring and control of software development and testing activities.  Excellent Analytical and communication skills with positive team spirit. Pro-Active in mentoring of new joiners in the team and helping the team to ensure quality deliverables.  Creating and sustaining an environment that fosters development opportunities and motivates high performance resulting in improved efficiencies.  Conceptualizing & developing need-based training modules for developing multi skilled work force for cross utilization within sub processes for optimum efficiency.