Satwinder Singh Batra's Linkedin Analytics

PROFILE SUMMARY Seasoned Healthcare Professional and Consultant with expertise in Global Operations, Process Management, Project Delivery, RCM, CTQ (Critical to Quality) and Team Management.   AREA OF EXPERTISE ·        PROJECT MANAGEMENT ·        DELIVERY EXCELLENCE ·        CLIENT SERVICING ·        TEAM MANAGEMENT                     Key Areas: ·       Leading and supervising teams and operations processes for mapping requirements into the workflow tools for better tracking ·       Ensuring smooth workflow of the program, tracking quality metrics, conducting analysis to maximize effectiveness, and developing high-level design and blueprint of long-term plans ·       Maintaining knowledge of all business processes, and technical information, anticipating requirements, and resolving all issues. ·        Administering and collecting all metrics in processes of products & identifying data points to improve all processes as per SLA ·       Organizing the working progress of the project to stakeholders and customers, creating, modifying, publishing, and maintaining compliance reporting within timelines showcasing the project progress ·       Analysing and completing internal and external communication by coordinating with client, technology, service Center, and dedicated operations team so that seamless client delivery can be achieved.