Sama

Solutions Engineer

Parloa

Team Lead Solutions Engineering

As a solutions engineer, I help my customers with all technical aspects of integrating Parloa's Voice Bots into their Service Centers' IT and process landscape. My work revolves around designing and implementing solutions connecting Parloa's Voice Bots with external PBXs and CRMs and providing solution consulting throughout the entire customer life-cycle. The technologies I mainly use are SIP Trunking, PSTN and serverless REST APIs.

Solutions Consultant

nyris GmbH

As a customer success engineer at nyris my focus areas were:
• Customer Integration & Onboarding
• Technical Presales Consulting
• Continuous Enhancement and Optimization of nyris Visual Search

Customer Success Engineer

prudsys AG - Member of the GK Software Group

Data Science & Presales Consulting for Dynamic Pricing and Personalization in Retail

Data Science & Solution Consultant

Developed AI and Computer Vision based recommender systems and applications for prudsys Real Time Decisioning Engine

Working Student - Software Development

IAV Automotive Engineering, Inc.

• Provided second-level IT support
• Implemented change-management strategies

Taplio

Sebastian Biermann 's Linkedin Analytics

Sebastian Biermann

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Taplio

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Sebastian Biermann

Want to drive more opportunities from LinkedIn?

Sebastian Biermann 's Linkedin Analytics