Scott J. Reynolds's Linkedin Analytics

• Holding high leadership positions in a multitude of companies I know what it takes to build and run a successful company. • Extremely effective marketing and relationship-building skills; assessing people and responding to their unspoken concerns and personal styles. • Demonstrated an entrepreneur mindset through all the functions that were performed in a startup mode, product and service launching and business support, nationwide deployment and creation of business cases. • Proven team builder and leader in line management positions with the ability to motivate and direct staff; recognized in establishing and communicating a strong customer service focus. • Hard working, tenacious and resilient, with a strong ability to focus on long-range goal achievement combining research and analytical skills; proficient in reaching the company’s goals. • Enhance the company’s culture to encourage retention of staff and strengthen morale. • Foster relationships with existing customer base to improve value and growth. • Drive sales and marketing using a combination of the best training, technology, and customer service. • Analyze, manage and reduce customer attrition rate Certifications and Proficiencies include: -Analytics & reporting -Workforce management -Sales and Marketing -Public Speaking -Public Relations -Customer Service -Customer Relationship Management -Customer Acquisition -Customer Development -Sales/Marketing -Strategic Partnerships -Knowledge management -IT management -Call quality monitoring & coaching