Bank of America

Implementation Officer

Rocket Mortgage

Worked to process third party origination and retail loans. Managed a pipeline to ensure client and business satisfaction. Aggressively attacked internal issues to ensure all parties hit the contract closing date. Set the right expectations for all parties to allow everyone to be successful.

Account Manager

Analyzed data while mapping the purchase process to find areas for improvement. Proposed process improvements to business partners business and worked with them to revamp and improve the process. Worked with senior leadership throughout the process.

Process Improvement Consultant

Worked with Capital Markets and business partners. Calculated quotes based on different scenarios. Foreshadowed re-pricing based on the market. Provided extended locks based on requests.

Pricing Analyst

Reviewed federal and state documents to ensure compliance. Worked with internal and external business partners to correct errors or issues. Fast-paced work environment.

Compliance Analyst

The Ballantyne, A Luxury Collection Hotel,  Charlotte

As a high end luxury facility, we held weddings, golf tournaments, holiday events, etc. I trained new team members on how to setup, serve, and breakdown events. Provided top notch customer service. I worked events as a lead, server, or bartender when we were short staffed.

Hospitality Team Lead

Crowne Plaza® Hotels & Resorts

Worked weddings, corporate events, and other functions.  Fast-paced environment where communication and teamwork was essential.

Server and Bartender 

Scott has eight plus years in the mortgage industry. Working in different areas of the business has provided him a wealth of knowledge. This allows him to provide top notch business and client satisfaction.

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