Sean Sneed's Linkedin Analytics

Experience Matters! Growing up in the Contact Center @Disney, nothing resonates more than the importance Experience plays in creating customer engagement that is truly memorable and life-changing! With more than three decades of rich Contact Center/BPO/Customer Experience, I have had the privilege of helping many of the world’s most iconic brands realize their full potential to drive positive and lasting customer engagement across Service and Sales; onshore, nearshore and offshore. My focus is always Customer First to accelerate outcomes that matter most. Helping to solve problems that remove friction from the system, are effortless to the User and always allow the Employee to be at their best! I am based out of SoCal but prefer to spend most of my time with Clients or with our global operations teams in the field; US, Canada, Mexico, Greece, Philippines and India.