Sebastiaan Terpstra's Linkedin Analytics

Hi 👋 I’m a product builder that always seeks to add value and make an impact. I get a thrill out of talking to our (future) users, learning what we can build to make their (working) lives better, and balance that with our company objectives. Or, as Marty Cagan would put it: “Solving problems in ways that our customers love, yet work for our business”. I’m currently employed at inSided by Gainsight, a B2B SaaS company connecting Customer Success, Product and Community to truly empower our customers’ customers. My current responsibility as a Senior Product Manager is leading our initiatives to boost engagement on our B2B Community product. So how did I go from being an English language teacher to being a product enthusiast? As a teacher, I was pioneering using edtech in the classroom to better engage my students. I learned that by becoming a strategic edtech consultant for schools, as well as a hands-on trainer, I could reach many more teachers (and through them, more students) by evangelizing educational technology and being active in the edtech community. And that’s where I realized: I want to build these products myself. So in 2017, I pivoted into an edtech SaaS company and went from becoming the first formal PM to leading a team of PMs and designers. Some skills I picked up along the way: - Setting up an empowering product vision and tangible product strategy - Applying product-led growth strategies to scale our business - Data-driven decisions - Leading without authority - Cross-team collaboration and alignment - Public speaking - Management consulting - Change management - Customer and market research