Sebastian Shyam's Linkedin Analytics

Thanks for checking out my profile! I’m Sebastian Shyam, with over 7+ years of experience in the EdTech space, I help EdTech companies go to market stronger, scale faster, and retain better through Customer Success, Business Operations, and GTM execution. With 7+ years in the EdTech industry, I specialize in designing systems that drive user adoption, reduce churn, and improve operational efficiency across both enterprise and consumer learning environments. Key Outcomes I've Driven: Cut onboarding time by 70%, enabling faster activation Boosted user engagement by 40% with journey-focused interventions Reduced churn by 25% through retention and feedback loops Scaled platforms to 50,000+ users and supported 30+ enterprise rollouts I’ve led GTM initiatives from 0 to MVP to adoption, combining user insights, structured ops, and cross-functional execution. Core Strengths: GTM Planning & Execution Customer Success Strategy Retention & Lifecycle Systems Ops Process Design & Enablement B2B Relationship Management Product Adoption & User Onboarding I'm passionate about building learner-first systems that scale impact and revenue. If you're launching or scaling an EdTech product and want clarity on success, scale, or systems, let’s connect.